Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
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At Pendry West Hollywood, It’s All Because of YOU!
Restaurant General Manager
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry West Hollywood, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry West Hollywood is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.
Your Leadership
Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel’s restaurants
Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement
Assist F&B Managers with daily restaurant operations, floor support, special events, and restaurant reservations
Responsible for the selection, training, and development of personnel within the department
Maintain constant communication within the restaurant
Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
Promptly addresses all operational issues with Management and Staff
Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, Forbes standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times
Responsible for maintaining the cleanliness and accuracy of the restaurant menus
Control payroll and equipment costs (minimizing loss)
Responsible for the financial management of the operation
Responsible to attend all restaurant daily line-ups and weekly meetings
Ensure the department abides by all safety and sanitation policies
Create and maintain staffing schedules, ensuring appropriate coverage
Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
Deliver on guests’ expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside the scope of duties, based on business needs
About You
You are passionate about restaurant operations
You are exceptional in leading a team
You are passionate about providing exceptional service and creating memorable moments
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity
Must Haves
Prior Food and Beverage Management experience required
Excellent verbal and written communication skills
Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
Microsoft Office products; Word, Excel, PowerPoint, and Outlook
Embrace Technology – continually learn, adapt and master to new operating system
Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses
Knowledge of food and alcoholic beverages
Knowledge of hotel food and beverage operations
Budgetary analysis capabilities
Ability to work a flexible schedule including weekends and holidays
Luxury hotel experience, a plus
You will Enjoy
DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401 [k] retirement plan with company matching, fully vested, and loan option
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Free meals
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of Pendry West Hollywood/Hearts of Pendry community engagement
Associate’s events throughout the year
Physical Requirements
Grasping, holding, sitting, walking, repetitive motions, bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis
At Pendry West Hollywood, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
The pay range for Restaurant General Manager is $82,000 to $115,000.
The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.