We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 Beacon Host will be responsible for greeting and seating all guests in the Beacon Rooftop dining areas to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience.

Position: Beacon Host

Location: Fort Myers, FL

Reports to: Beacon General Manager/Beacon Assistant Manager/Food and Beverage Outlet Supervisor

Job Summary:

Beacon Host will be responsible for greeting and seating all guests in the Beacon Rooftop dining areas to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience.

Essential Functions

Welcome each guest genuinely and seat them as quickly as possibleAbility to converse with guests in a friendly, hospitable and informative manner  Use a rotation method to ensure seating is fairReport to work on time and in proper uniform/approved attireWork as a team with all team members within the hotelCheck greeter station assigned for cleanliness of area     Ensure the front of the restaurant is clean and all objects are dust freeCheck all tables to ensure they are set up and ready to be seated with guestsCommunicate to servers when seating tablesAssist servers when necessaryHave knowledge of all areas within the hotelAbility to communicate to managers the flow of private dining roomsObserve flow of the private dining roomsAssist in the detailing of tables and remove items not in use, extra place settings should be removedNever solicit tipsAttend monthly department meetings and daily stand upsPerform other duties as management requests to service our guests.Ability to use POS (point of sale) system MICROSAssist managers with daily duties such as scheduling of stationsFollow the procedures addressed in the training manual

Qualification Standards

Education & Experience

High School diploma or higherPrevious hospitality experience preferred, at least one-year host position in the Southwest Florida area preferredExcellent customer service skillsExcellent communication skills, both verbal and writtenAbility to use technology e.g. tablets, iPads Ability to assist with menu revisions when needed

Physical Demands

Ability to sit or stand for extended periods of timeAbility to communicate clearlyAbility to lift 20 lbs. or moreCorrected vision to normal rangeLong hours sometimes required

Mental Demands

Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesManage differing personalities within the office, the hotel and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

NOTICE:  The hotel business functions seven days a week, 24 hours a day.  All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands.  In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.