Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city’s skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Job Specific

Supervises restaurant activities in absence of ManagerControls Reservation Book, accepts reservations and enters them accurately into the recordMaintains guest history files and uses information to enhance repeat guests experienceAssigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal periodMaintains guest records to; record arrival, cover count, seat assignment, turnover, availabilityInspects menus to ensure cleanliness and acceptabilityGreets guests in a polite professional mannerDetermines guest needs, verifies table availability, assigns appropriate table for seatingGuides guests to appropriate tableAssists guests with seating, and presents menuEnsures removal of unnecessary place settings at occupied tablesNotifies server of guest seating, and communicates any special needs or requestsInspects dining room appearance constantly, assigns correction of deficiencies to appropriate team memberMonitors dining room activity, assists Servers and Assistants as needed to ensure performance to standardAssigns post meal side work, inspects dining room and service areas to ensure completion of all tasksOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow team membersExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards