Marlborough, MA, US
4 days ago
Restaurant Leader
Job DescriptionCompany Description

Starting from $72,000.00 annually plus monthly training incentive of $1,500.00*
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability

At Raising Cane’s Chicken FingersĀ® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVEĀ®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.    

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.   

Benefits offered for all Full-time Restaurant Managers:

Medical, Dental, Vision & Pharmacy BenefitsDependent Care & Healthcare Flexible Spending AccountPet Insurance401(k) With Employer Match (age 21 & older)Tuition ReimbursementShort-term & Long-term DisabilityCrewmember Assistance Program

Perks & Rewards for Restaurant Managers:

Weekly Pay!*Competitive pay + monthly bonusPaid Time Off & Sick time8 paid Holidays a year**Early closure for company eventsCasual Work AttirePerkspot Employee Discount Programs*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. **Some locations may vary Job Description

Your Role at Raising Cane’s:


The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

Purpose of the position:

Ensures overall financial success of the restaurant and is responsible for forecasting and budgetingEnsures overall restaurant compliance to company standards, policies and lawsHires and terminates management-level crewmembers including status change and payroll processCreates crewmember work and training schedulesDevelops management-level crewmembers including performance managementActs as manager on duty, opens and closes the restaurant, manages cash handlingMonitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance

General to the role:

Enforces Raising Cane’s policies and standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shift and provides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderAchieves and maintains training restaurant statusAchieves "meets expectations" or better metrics in all crewmember and operations performance metricsCompletes other duties as assignedQualifications

Requirements for Success:

Detail-oriented, organized and able to manage multiple priorities that may be constantly changingSelf-driven, flexible, and highly energetic with strong analytical, written and verbal communication skillsAble to work effectively and efficiently both independently and collaborativelyAble to recognize problems, set goals, create plans and convert plans into action to solve problemsAble to measure performance, subjectively and objectively with a high level of emotional intelligenceProficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAble to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and trainingAble to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant5+ years of restaurant or retail management experienceNew restaurant opening and local restaurant marketing experience preferredMust be 18 years of age or olderHigh school diploma or equivalent required, some college preferredPossess a valid driver’s licenseAdditional Information

All your information will be kept confidential according to EEO guidelines.

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