Overview

Our Restaurant Managers are responsible for providing strong and positive leadership. They coach their team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales at their restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

Here’s what’s in it for you:

To keep our amazing team running, employees at our Dunkin’ Restaurants enjoy a bunch of great perks:

Career development and growthTraining and ongoing development opportunities6% matching 401k Anniversary bonus (years of employment x $100)Paid Time Off**Bonus potential**Healthcare**

**eligibility requirements

Here’s who we’re looking for:

A welcoming, upbeat, positive attitudeSomeone who focuses on providing an exceptional guest experience and a positive working environment for their teamA leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant A results driven leader who has restaurant experience in; cost, inventory, and shift managementSomeone who loves to motivate, lead and develop their teamThe ability to effectively train others on all aspects of the restaurant's operations

Responsibilities Include:Able to perform all responsibilities of restaurant team membersLead team meetingsDeliver training to restaurant team membersEnsure Brand standards, recipes and systems are executedCreate and maintain a guest focused culture in the restaurantReview guest feedback results and implement action plans to drive improvementCommunicates restaurant priorities, goals and results to restaurant team membersExecute new product roll-outs including training, marketing and samplingMaintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable lawsControl costs to help maximize profitabilityCompletion of inventory on a periodic basis as determined by FranchiseeCompletion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standardsCompletion of DCP and other vendor ordersConduct self-assessments and corresponding action plansEnsure restaurant budget is met as determined by FranchiseeManages cash over/short in restaurant and ensures team members are following franchisee’s cash management policiesEngages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:Recruit, hire, onboard and develop restaurant team membersPlan, monitor, appraise and review employee performanceCoach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience:Basic computer skillsFluent in spoken and written EnglishBasic math and financial managementPrevious leadership experience in retail, restaurant or hospitalityCollege Degree preferred

Key Competencies

Strong analytical skills and business acumenWorks well with others in a fun, fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and embrace changeAbility to train and develop a teamGuest focusedTime ManagementProblem solvingMotivating others

Physical Demands/Working Conditions:Standing on feetRepetitive motion including bending, stooping and reachingLifting packages (if applicable)Wearing a headset (if applicable)Working in a small space

?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Salary: $65,000.00 - $75,000.00 per year*

*The higher end of the salary is offered to candidates with at least 2 years managment experience in a fast food establishment with a drive thru and/or previous experience as managers at a Dunkin Donuts*