Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards. Responsibilities Include: Team Environment - + Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. + Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. + Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results. Operations Excellence for Guest Satisfaction - + Hold guests as highest priority and role model exceptional guest service. + Lead by example and promote an environment where there is a sense of urgency to satisfy guests. + Ensure Brand standards and systems are executed. + Engage and empower team to develop solutions that drive business results. + Complete all required training including ServSafe® certification. Profitability - + Drive sales through effective execution of restaurant standards and marketing initiatives. + Delegate and lead processes to control labor costs, food costs, and cash. + Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. + Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. + Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills + Able to clearly express oneself verbally and in writing (English) + Math and financial management  • Restaurant, retail, or supervisory experience + At least 18 years of age (where applicable) + High school diploma (or equivalent) Required Competencies + Guest Focus – anticipate and understand guests’ needs and exceed their expectations. + Passion for Results – set compelling targets and deliver on commitments. + Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment. + Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team. + Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively. + Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.