Worcester, MA, US
5 days ago
Restaurant Manager
Job Description

Description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


The Restaurant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.


As the day-to-day operator of the store, the Restaurant Manager is expected to:

Drive sales and profitability through effective execution of the Company’s business planCreate a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship buildingConduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate managementAct as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin Donuts brandWork with integrity, honesty and accountability in all situations


There is lots of growth potential within our organization. We are growing quickly and there are full-time and management positions available for those who perform exceptionally.


Requirements
Previous managerial experience preferred but not requiredPrevious fast food/quick service restaurant experience requiredTop-notch customer service skillsStrong verbal and written communication skillsExcellent leadership skillsWorks well under pressure and is able to multi-taskFinancial literacy and analytical/problem solving skillsAccess to a vehicle and a valid Driver's License requiredAbility to lift 50 lbsMust submit to a background check
About

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the store and America running.


Our 3,2,1 philosophy is that \"With just 3 feet between you and our guest, you have 2 minutes to provide 1 exceptional service experience,\" George Cadette (Franchisee).

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