This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. **_Restaurant Manager_** As a Restaurant Manager, you are a key to our business. You will be responsible to Maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency and implementing the store strategy and action plan. Additional duties of a Restaurant Manager include; Motivating team to complete the sales process, ensure customer satisfaction, comply with company procedures, and maximize productivity and profitability, hiring, training, and monitoring the development of staff. A qualified candidate must also have a high school diploma or equivalent, reliable transportation and a flexible schedule. This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America! **We offer:** + Growth Opportunities + Medical Insurance + Annual Bonus Plan **Skills/Qualifications** + Fluent in English + Experience as a Dunkin Shift Leader or above for at least 6 months within the last 12 months + Basic computer skills + Cash and Time Management + Organization skills + High School diploma or equivalent, preferred **Responsibilities Include** 1. Responsible for the store 24/7 2. Work in a Team Environment 3. Support a respectful team environment 4. Communicate shift priorities, goals and results with team members 5. Support the training of crew members and shift leaders as requested 6. Provide coaching and feedback to crew members 7. Maintain Operational Excellence 8. Create and maintain a guest first culture in the restaurant 9. Resolve guest issues 10. Ensure Brand standards, recipes, and systems are executed 11. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws 12. Drive Profitability 13. Drive sales goals and results 14. Execute restaurant standards and marketing initiatives 15. Manage cash over/short during shift 16. Ensure all products are prepared according to Brand standards 17. Control product wastage and increase store profitability 18. Staffing 19. Finding and hiring crew to meet restaurant staffing needs 20. Making and posting weekly schedule for the crew 21. Training and coaching all Crew and Shift Leaders at all time 22. Product ordering / Inventory 23. Ordering donuts daily 24. Counting inventory and ordering products each week **Competencies** 1. Guest Focus 2. Understands and exceeds guest expectations, needs and requirements 3. Develops and maintains guest relationships 4. Displays a sense of urgency with guests 5. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through 6. Resolves guest concerns by following Brand recommended guest recovery process 7. Passion for Results 8. Sets and maintains high standards for self and others, acts as a role model 9. Consistently meets or exceeds goals 10. Contributes to the overall team performance; understands how his/her role relates to others 11. Problem Solving and Decision Making 12. Identifies and resolves issues and problems 13. Uses information at hand to make decisions and solve problems; includes others when necessary 14. Interpersonal Relationships & Influence 15. Develops and maintains relationships with team and customers 16. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments