Hotel: 

Hilton Charlotte Airport

2800 Coliseum Centre DriveCharlotte, NC 28217

Restaurant Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Primary Purpose: 

The primary purpose of the Food & Beverage Manager is to direct and organize the activities of the Food & Beverage department to maintain high standards of food and beverage quality, service, marketing, and profitability.

Work Performed: 

The Food & Beverage Manager will be tasked with the following duties, responsibilities, and assignments: 

Planning, directing, assigning and delegating responsibility for all functions of the Food & Beverage department to meet daily operational needs in accordance to Atrium’s Core Values;  

Increase revenues through the production and implementation of creative promotional programs, as well as upselling of options;  

Working closely with the Culinary team to execute the delivery of all Food & Beverage and Banquets promotions and menus; 

Collaborating with Event Sales to ensure proper service to clients during banquets, as well as meeting with functional group leaders within banquets to determine last minute changes and discuss various set-up arrangements; 

Leading, coaching and developing associates in all areas of the Food & Beverage department;  

Adhere to monthly forecasts and administer operations in a fiscally responsible manner; 

Achieving all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits;  

Ensure compliance with all Atrium policies and procedures with respect to the Food & Beverage department, as well as all local, state, and federal laws and regulations;  

Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline 

Support other departments as needed based on business demands; 

Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

Any and all other work as required to complete the primary purpose of the position. 

Qualifications:

Required Prior Experience:

2+ years of related experience 

Prior supervisory/leadership experience

Preferred Prior Experience:

Hospitality experience 

Required Education:

High School diploma or equivalent

Preferred Education:

Bachelor’s degree in hospitality management, Business or a related field or equivalent experience 

Required Licenses/ Certification:

ServSafe and TIPS Certification 

Required Technology:

Microsoft Office Suite

Cloud Based Applications 

Preferred Technology:

Workday

Physical:

Lifting up to 50 lbs. occasionally

Ability to navigate the work areas for up to four (4) intervals during a shift

Other:

Must be flexible with respect to working days, early mornings, evenings, nights, weekends, and holidays

 Competencies:

(29) INTEGRITY AND TRUST

Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. 

(34) MANAGERIAL COURAGE

Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. 

 (51) PROBLEM SOLVING

Uses rigorous logic and methods to solve difficult problems with effective solutions; problems all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/