General Manager - Dunkin'
At Dunkin, we're more than just a coffee shop – we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin, you become part of a family that supports your career development, fosters a culture of inclusivity, and fuels your passion for making each day better with a smile and a cup of our world-famous coffee.
Are you a highly skilled and motivated individual with a passion for the food and beverage industry? Do you thrive in a fast-paced and dynamic environment? If so, we have an immediate opportunity for you to join our team as a General Manager at Dunkin'!
DB Florida
Management traces its roots back to March of 2017 when it made its bold entry
into the central Florida market. Founded with a vision to revolutionize the QSR
industry with its focus on the Dunkin' brand, DB Florida Management swiftly
gained traction, establishing its presence with a commitment to excellence and
innovation.
In its inaugural year, DB Florida Management embarked on a journey of growth and
expansion, setting the stage for its remarkable trajectory. Despite the
competitive market environment, the company's strategic approach and dedication
to customer satisfaction propelled it forward, enabling it to double in size
within a short span of time.
With an unwavering focus on providing unparalleled service and fostering strong
relationships with staff and customer base, DB Florida Management quickly
solidified its position as a trusted leader in the industry. The company's
relentless pursuit of excellence, coupled with its adaptability to changing
market dynamics, has been instrumental in its success.
Over the years, DB Florida Management has continued to evolve and innovate, staying
ahead of the curve to meet the evolving needs of its expanding customer base.
Today, boasting 18 locations across central Florida, DB Florida Management
stands as a testament to its commitment to growth, sustainability, and
delivering exceptional value to its clients.
As DB Florida Management looks towards the future, it remains steadfast in its mission to redefine
standards of excellence in management services. With a rich history of
achievements and a strong foundation built on integrity, professionalism, and
innovation, DB Florida Management is poised to continue its journey of success
and make a lasting impact in the central Florida market and beyond
Responsibilities:Hire, train, and develop employeesCommunicate job expectations to the teamPlan, monitor, appraise, and review job performanceProvide coaching and feedback; discipline when appropriateCreate and maintain a guest-first cultureEnsure appropriate staffing levels for exceptional guest serviceMaintain a safe, secure, and healthy environmentEnsure brand standards and systems are executedControl costs to maximize profitabilityExecute marketing promotions and new product roll-outsSet sales goals and track resultsSkills and Qualifications:
Fluent in EnglishMath and financial managementRestaurant, retail, or supervisory experienceAt least 18 years of age (where applicable)High School diploma or equivalentCompetencies:
Great Focus:
Understands and exceeds guest expectationsDevelops and maintains guest relationshipsDisplays a sense of urgency with guestsSeeks ways to improve guest satisfactionResolves guest concernsPassion for:
Sets and maintains high standards for self and othersConsistently meets or exceeds goalsContributes to the overall team performanceSets and prioritizes important goalsReads and interprets reports to establish goals and deliver resultsSeeks ideas and best practices from othersProblem Solving and Decision Making:
Identifies and resolves issues and problemsUses information to make decisions and solve problemsIdentifies root cause of problems and implements solutionsEmpowers others to make decisions and resolve issuesInterpersonal Relationships & Influence:
Develops and maintains relationships with the teamOperates with integrity and treats others with respectEncourages collaborationLeads others and negotiates effectivelyBuilding Effective Teams:
Identifies and communicates team goalsMonitors progress and holds others accountableCreates strong morale and engagement within the teamAccepts responsibilities for personal and team commitmentsRecognizes and rewards employee's strengths and accomplishmentsListens to others and seeks mutual understandingConflict Management:
Seeks to understand conflict through active listeningRecognizes conflicts as an opportunity to learn and improveResolves situations using facts and consistencyEscalates issues as appropriateDeveloping Direct Reports and Others:
Works collaboratively with employees to create development plansRegularly discusses progress, reviews performance, and adjusts plansProvides challenging assignments for developmentUses coaching and feedback to improve performanceIdentifies training needs and supports development opportunitiesBusiness and Financial Acumen:
Understands guest and competitionApproaches situations with innovationHas a working knowledge of profit and lossUnderstands and manages key performance measuresLocation: Turkey Lake foods LLC. 8015 Turkey Lake Rd ste 100, Orlando, FL 32819, USA
If you are a talented and enthusiastic individual looking to join a fun and loving team, apply now to become a Restaurant Manager at Dunkin'! Enjoy flexible schedules, paid time off, dental and health insurance, vision insurance, employee discounts, and paid training. Take this delicious opportunity to learn valuable skills and grow your career in the food and beverage industry. General Manager
Company IntroductionDB Florida Management LLC owns and operates a network of Dunkin Restaurants in Orlando and Ocala Florida. We are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!