A dynamic new partnership from leading hospitality investment and management company, Highgate, the culinary and creative expertise of Chef Michael Mina, and the hospitality leadership of restaurateur Patric Yumul. Built on decades of innovation, success, and expertise, TableOne is where the brightest minds of the culinary world are setting the table for truly memorable hospitality experiences. We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world’s leading hotels.
LocationKimpton Hotel Theta, New York City
OverviewThe Restaurant Manager is responsible for coordinating and supervising all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels. They are expected to manage and train employees; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Responsibilities Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Ensuring incoming staff complies with company policyTraining staff to follow restaurant proceduresMaintaining safety and food quality standardsOrganizing schedulesKeeping track of employees’ hours and recording payroll dataOrdering supplies while staying within budget limitationsSupervising daily shift operationsEnsuring all end of day cash outs are correctly completedCoordinating daily front- and back-of-house restaurant operationsControlling operational costs and identifying ways to cut wasteAppraising staff performanceInterviewing/recruiting new employeesInteracting with guests to get feedback on product quality and service levels Perform other duties as requested by management. Qualifications 2-4 years experience in similar or equivalent roleMust be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.Always maintain a warm and friendly demeanor.Process payroll in a weekly/biweekly basis.Must possesses knowledge and use of POS systems, reservation systems, payroll, Microsoft Office, etc.Clear understanding of State, Federal, and Local employment laws.Ability to respond to guest complaints in a timely manner.Work with the management team and keep them informed of any pertinent issues as they arise.Ensure preparation of required reports, including but not limited to, payroll, revenue, employee schedules, quarterly actions plans, etc.Monitor quality of service in the outlet.Ensure compliance with all local liquor laws, health, and sanitation regulations.Ensure compliance with SOPs and requisition procedures.Be visible on the floor and assist staff during each meal period.Conduct staff performance reviews in accordance with our standards.Ensure the training of department heads and employees on SOPs, report preparation and technical job tasks.Be involved in and conduct departmental training. Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.Ensure overall guest satisfaction.Salary $70,000.00
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.