Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Harveys Lake Tahoe properties are the premier employer of choice. 

 Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.

 

Paid breaks and a free meal during each shift PTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Professional and leadership development

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

JOB SUMMARY: 

Responsible for the day-to-day operations of Wolf by Vanderpump Restaurant and Bar. This includes but is not limited to employee relations and developing and implementing objectives in accordance with budgetary and service requirements and all menu, beverage, and retail selections.  Oversees all facets of the restaurant’s food and beverage operation. Is expected to ensure that the restaurant and bar is focused on outstanding customer service, well trained service team, maximum value, food and beverage staff is timely with well prepared food orders and drinks that the restaurant and bar service realizes food and beverage profitability. 

KEY JOB FUNCTIONS:

Maintains high levels of customer satisfaction by building relationships with the guests (through table touches, greetings or warm farewells) and encourages employees to build relationships with the guests. Resolves customer complaints and/or service deficiencies by listening to the guest, responding with sincerity, and using appropriate service recovery tools. Uses tools such as Avero to analyze business trends and employee performance. In conjunction with the Food and Beverage Operations Director, develops ideas to maximize revenue and/or reduce expenses, outlining goals and objectives.  Acts as a mentor to employees in order to provide superior customer service and a quality food product Oversees all budgetary aspects of the operation. Manages the annual budgets.  Submits proposals for capital expense projects and manages cost of approved projects to completion. Maintains an efficient program of scheduling to ensure a high standard of food service with the use of minimum man-hours.  Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of employee skills. Instructs assigned personnel regarding safety policies and procedures.  Assures that any hazards within the restaurant are eliminated. Prepares and presents periodic performance reviews for assigned personnel. Recommends changes including hiring, promotion, demotion and termination of assigned team members.  Recommends wage and salary adjustments for personnel within Wage and Salary Guidelines.

   EDUCATION and/or EXPERIENCE: 

Bachelor’s degree in Hotel and Restaurant Management, Business Administration or related field preferred.  Five to ten years of restaurant industry work, including two years in food preparation and service and five years in supervision

QUALIFICATIONS:

Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem-solving skills Ability to coordinate multiple tasks at once Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures

PHYSICAL REQUIREMENTS:

Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspection

WORK ENVIRONMENT:

Positions that have contact with the public require the ability to work in a noisy 
environment and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer 
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).