Job Description Summary

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.

Job Description

Essential Duties & Responsibilities:

Greet all guests and take beverage and food orders in a prompt and professional manner according to hotel standardsPrepare food and beverages for service to hotel guests and present food according to established health and presentation standardsClear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessaryPerform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shiftAlert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guests satisfactionMay receive guest payments and process transactions as outlined in the cash and charge procedures as neededAssist co-workers as neededMay assist with other duties as assigned.

Additional Job Information/Anticipated

Pay Range

Qualifications and Requirements:

Basic reading and writing. Minimum of 6 months food service experience in an upscale atmosphere with general knowledge of restaurant operations. Previous hotel restaurant experience preferred.

This job requires ability to perform the following:

Carrying or lifting up to 50 poundsHigh sense of urgencyMoving about the kitchen and cafeteriaHandling food, objects, products and utensilsBending, stooping, kneelingCommunication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisorsAlcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agencyReading and writing abilities are utilized often when taking orders, completing paperwork, etc.Basic math skills are frequently used when handling cash and credit.Must be available to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.