Restaurant Team Member
Baskin Robbins
**Position Title:** Restaurant Team Member
**Reports To:** Restaurant Manager
Overview
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
+ Follow Brand standards, recipes and systems
+ Follow food safety standards
+ Prepare food and beverages
+ Assemble and package orders and serve to guests
+ Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
+ Maintain a clean and organized workstation
+ Clean equipment and guest areas
+ Stocking items such as cups, lids, etc at workstation
+ Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
+ Follow speed of service standards
+ Serve and communicate with guests
+ Maintain a guest focused culture in the restaurant
+ Communicate effectively with managers and coworkers
+ Organize and maintain stock room and refrigerated areas
Education/Experience:
+ None
Key Competencies
+ Works well with others in a fast-paced team environment
+ On time, demonstrates honesty and a positive attitude
+ Willingness to learn and adapt to change
+ Guest focused
Physical Demands/Working Conditions:
+ Standing on feet
+ Repetitive motion including bending, stooping and reaching
+ Lifting objects including boxes, ice and product up to 20lbs (if applicable)
+ Working in a small space
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