Position Title: Restaurant Team Member Trainer Franchise Organization/Location: XX Network Reports To: Restaurant Manager

 

Overview

Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.

 

Responsibilities Include:Performs all responsibilities of restaurant team membersTrain and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safetyTrain restaurant team members and ensure completion of required training using Brand and franchisee’sHelp onboard restaurant team members using Brand and franchisee tools andEnsure restaurant team can execute new product rollouts including training, marketing and samplingCommunicate clearly with restaurant team members and managersServe as a role model for restaurant teamProvide great guest service and coach restaurant team members to do the same

 

Education/Experience:Basic computer skillsFluent in spoken and written EnglishPrevious experience in retail, restaurant or hospitalityHigh School diploma or

 

Key CompetenciesWorks well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focused

 

Physical Demands/Working Conditions:Standing on feetRepetitive motion including bending, stooping and reachingLifting objects, ice, products, boxes up to 20lbs (if applicable)Wearing a headsetWorking in a small space

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.