Hummelstown, Pennsylvania, USA
14 days ago
Retail Assistant Supervisor

Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.

The Retail Assistant Supervisor is responsible for overseeing the daily operations of the country store and overseeing store employees.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Enter sales into the POS system

Sell cross destination attraction tickets via the Galaxy system

Refund merchandise and attraction tickets

Conduct business with guests with a smile, enthusiasm, and professionalism

Resolve guest opportunities in a timely and professional manner, taking steps to minimize any future opportunities

Handle all payment transactions

Oversee the store opening and closing procedures

Complete end of day paperwork and audit store clerk banks/paperwork for accuracy

Process the daily change order and audit merchandise and Galaxy vault banks

Update standard operating procedures and training manuals

Stock shelves and assist with rotating product to standard

Ensure all orders are accurately received and put away to standard

Receive orders in Eatec, process corrections and update pricing

Receive, transfer and correct warehouse orders

Process internal propane sales

Accurately process write offs to standard

Assist in overseeing store clerks to include training, coaching, delegating tasks, ensuring accuracy of accounting work, enforcing lunch break and child labor laws, and reward employees for exceeding expectations

Assist with yearly inventory and ensure accurate counting of all store merchandise

Assist with cleaning, sweeping, and mopping of the Country Store

Act as manager on duty when necessary

Perform other job duties as assigned

Qualifications:

Must be 18 years of age or older

Minimum 1 year supervisory experience in related field

Must have a valid driver's license 

Knowledge, Skills, and Abilities:

Must have the ability to multitask

Strong basic math skills and handle cash with a high degree of accuracy

Must possess problem solving skills

Must be friendly, upbeat, and work well with other employees

Must be able to interact with our guests with friendliness and professionalism

Ability to stock bundles of firewood and bags of ice

Ability to work individually and as part of a team

Must display a positive attitude, eagerness to learn, and professional image 

Must have the ability to safeguard confidential information

Job Demands:

Physical requirements include standing at least 95% of the shift, walking, bending, pushing and lifting up to 35 pounds

Must be able to work in a combination of indoor and outdoor weather conditions

This is a part time, year round position. Applicants must be able to work any shift between the hours of 7 am and 11 pm.  Applicants must be available weekdays, weekends, and holidays.  Applicants can expect to work limited hours in the months of January through March and November through December and full hours in the months of April through October.  

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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