Retail Associate - Grand Hotel
Xanterra Leisure Holding, LLC
Overview Live. Work. Explore. as a part of our Retail team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring a Retail Associate to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park! Job Summary: Provides superior customer service and uses good communication skills and handles the sale of retail purchases in the gift shop. The Details: Position Type: Full-Time, Year-Round Pay: $15.50 per hour Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Housing: Employee housing is not available for this position. Why The Grand Hotel at the Grand Canyon? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub. Life at The Grand Hotel: A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free entry to Grand Canyon National Park Free Grand Canyon Railway Train rides Planned employee trips and activities Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties Access to hotel fitness center and pool $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Fully understand and support Xanterra Mission Statement and Core Values. Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests Provides superior customer service and uses good communication skills. Handles the sale of retail purchases in the gift shop. Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures. Assists whenever necessary in keeping the sales floor and stock room clean and organized; includes sweeping, vacuuming, dusting, polishing, scrubbing, mopping and trash removal. Keeps merchandise stocked. Assists Manager with inventory control, ordering, receiving and merchandise display. Maintains effective cooperation with Managers and other co-workers. Maintains a well-groomed, clean, and neat appearance. Functions with flexibility and courteous behavior in a high traffic season retail operation. Acquires and demonstrates a basic knowledge of product information when used as part of a professional sales approach. Works with a minimum of supervision and maintain excellent attendance and punctuality. Show an awareness of inventory control through efficient management of assigned merchandise sections, with attention to pilferage protection Is knowledgeable of the Park and surrounding areas. Adhere to all prescribed Company, statutory/regulatory policies and procedures. Other duties assigned. Qualifications Knowledge of Grand Canyon National Park and surrounding areas. Previous retail and/or experience operating a POS/cash register, handling and/or counting cash accurately and maintaining proper sales records and reports. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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