Wilmington, Delaware, USA
1 day ago
Retail Card Marketing Analytics - Business Insights Specialist

Work Location:

Wilmington, Delaware, United States of America

Hours:

40

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Detail:

$86,840 - $139,360 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Business Insights Specialist leads on the interpretation of complex business issues, generating multifaceted insights, identifying opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. The role also provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques.

You must be work authorized in the United States without the need for employer sponsorship.

Depth & Scope:

Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to othersProvides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team membersScope of role may have enterprise impactFocus on short to medium - term issues (e.g. 6-12 months)Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertiseOversees and/or independently performs tasks from end to endThis level can interact with any hierarchy level up to executive leaders and external vendors

Education & Experience:

Undergraduate degree or specialization in one of the fields below,7 + years of relevant experience from a Information Management, statistical, mathematical, scientific or financial backgroundor Graduate Degree and 5+ years relevant experienceProficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of analytical and reporting software packagesAdvanced knowledge of programming languages (i.e. SAS/SQL/ R, Visual Basic, Python)Ability to navigate multiple platforms and different data environments Strong analytical and program solving skills are required to interpret data and draw conclusionsExcellent written and verbal communications skills

Preferred Qualifications:

Experience in credit card analytics and marketing data for (retail/partnership) cardsComfortable hand-on working with SAS and SQLAbility to drive analytics and storytelling to influence stake holdersExperience in investigating data issues and identifying unknown sources of data elements

Customer Accountabilities:

Works closely with business partners to gain deep understanding of the business and relevant objectives in order to contribute to the strategic direction of respective business and/or the enterpriseFormulates relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analyticsLeads on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs Presents and communicates generated insights and recommended business actions to stakeholders/ business leaders in an easily digestible manner, leveraging tools/ techniques/ methods to produce a variety of visualizations/ presentations that fit the audienceActs as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/businessApplies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriateServes as an authority on a given business domain and provide business expertise to place context around analytics discovery and inform recommendationsEscalates data/process related problems and communicate to relevant teams in a timely manner and make recommendations for resolutionProvides day-to-day support and delivery of analyticsBuilds insights solutions end to end (from initial demand to results/recommendation presentation) ranging in complexity

Shareholder Accountabilities:

Represents functional area as a business insights & analytics specialized expertSynthesizes complex and vast amount of information and translate into actionable insights and strategyBuilds business requirements and facilitate project execution to develop insightsExecutes with excellence on key programs / plans and data requests accurately and within a timely mannerCollaborates with partners on business challenges and deliver fact-based analytical advice that aligns to strategy and drives shareholder valueIdentifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearlyWorks directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demandProvides business explanation for anomalies/outliers identified during analysisWorks with business functions and analytics teams to transition business requirements to analytics requirementsTrains business users on how to integrate analytics into decisionsLeverages knowledge of data capabilities to build and deliver insightsDevelops analysis to corroborate initial proof of conceptExecutes on data requests accurately and within a timely mannerIdentifies and investigates data/analytics related issues

Employee/Team Accountabilities:

Acts as an analytics & insights working lead/resource to others. Work closely with senior leadership on significant projects.Provides thought leadership and/or industry knowledge for own area of expertiseSupports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/ points of interestIdentifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiencyWorks effectively as a team, supporting other members of the team in achieving business objectives and providing client servicesParticipates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Confirm your E-mail: Send Email