Franconia, VA, USA
13 days ago
Retail Department Supervisor

At Homesense, we’re helping people let their personality shine in their home. We’re out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes: HomeGoods Store 0042 || 7005 Manchester Boulevard || Franconia || VA || 22310

 

Job Summary:

Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

Role models exceptional customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityAccurately processes and prepares merchandise for the sales floor following company procedures and standardsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsMaintains current, fresh, and fashionable featuresTakes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methodsEnsures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updatesProcesses cash register transactions accurately and efficiently according to established policy and procedureMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts ongoing recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assigned

Requirements:

Able to work a flexible schedule to support business needs, including nights and weekendsSuperior organizational skills with attention to detailCapable of handling multiple tasks at one timeAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksCapable of lifting heavy objects with or without reasonable accommodationStrong communication skillsAbility to train othersOne year retail and 6 months of leadership experience

 

We embrace the unknown⁠ at Homesense - and support each other along the way. Every day is a new adventure, a fresh chance to reinvent retail. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover

Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Sierra.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: HomeGoods Store 0042 || 7005 Manchester Boulevard || Franconia || VA || 22310

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