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Retail Distribution Center (RDC) Operations Supervisor – OnSite, Spanaway Wa

What Will You Do?

The Retail Distribution Center (RDC) Operations Supervisor will lead and develop a team of Ashley Shop technicians; with focus on motivating, mentoring, and coaching the team. This position will be responsible for engaging the team to ensure they maintain the highest levels of safety, quality, attendance, performance, and productivity. The RDC Supervisor will provide their associates with the tools needed for success. This position must drive productivity and efficiency through data-driven decisions and analytical problem solving. The RDC Supervisor is responsible for all safety, quality, productivity, process improvement, and performance management for the assigned process path.

Responsibilities

· The Shop Supervisor will plan, direct and assign work activities in the Shop Department

· Provide leadership and guidance to Shop staff

· Conduct routine inspections to identify and address shop issues

· Maintain accurate records of Shop activities and equipment performance.

· Respond promptly to Shop requests from staff.

· Ensure compliance with safety regulations and maintain a safe working environment.

· Provide excellent customer service to internal and external customers.

· Communicate product or material issues with appropriate individuals

· Maintain departmental equipment to ensure proper and safe operations

· Maintain a safe work environment by ensuring employees wear PPE (personal protective equipment) and follow safety compliance

· Coordinate and manage the work of employees by directing members of the team to meet the area’s goals

· Audit regularly to ensure standard operating procedures are being adhered to

· Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews

· Audit, maintain and ensure employee time-keeping and absentee records are accurate

· Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities

Qualifications

· Previous experience in leading teams at a supervisor level or above.

· Previous experience repairing furniture or other related experience.

· Proficiency in English (both written and verbal)

· Ability to maintain a high level of accuracy and attention to detail

· Excellent problem-solving skills and ability to work independently

Our Core Values

Honesty & IntegrityPassion, Drive, DisciplineContinuous Improvement/Operational ExcellenceDirty FingernailGrowth Focused

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Compensation: Hourly rate: $28.00 – 35.00/hr. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors

Conditional Job Offer:

Conditional job offers are contingent on the successful submission and completion of a signed application, submission of established documents of an I-9 form, eligible drug screen, and pre-employment background check.

Criminal Background Checks:

The position of interest, aligns to supervisory authority of other employees and/or is an individual contributor role, which interacts with the public (including minors), potential access to customers’ financial information and personal data; including access to Company property in an unsecure environment. Background checks are required to safeguard safety risk, harm, or harassment to our general public; including but not limited to staff, employees, contractors, vendors, associates, clients, or our customers. Conditional offers will not be withdrawn without the applicant receiving written notification of the decision, copy of criminal history report and following the legal rights of dispute accuracy of the applicants criminal history. Criminal background check convictions will be considered in accordance with the LA County Fair Chance Ordinance and California Fair Chance Act.

How to Apply:

All interested candidates are encouraged to apply and contribute a resume outlining qualifications and experience by submitting interest @ https://careers.ashleyfurniture.com/us/en.

Equal Opportunity Employer:

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. 

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.