What will you do?

A day in the life of a Retail Facilities Coordinator at VF looks a little like this.

You will contribute to the national maintenance and repairs program for multiple VF Outdoor retail stores across North America. As part of the Retail Facilities team, you will interface with Operations teams, Finance, Loss & Prevention, Risk & Safety, Marketing, Visuals, as well as Real Estate, Leasing & Construction. You will oversee the daily work orders, ensuring all requests are scheduled and executed efficiently and effectively. You will report to the Retail Facilities Manager.

Let’s break down that day-in-the-life a bit more.

Customer Service:  Ensure our VF facilities team upholds each brand’s standards to deliver a complete shopping experience to our retail customers.  Interact positively with both internal and external groups.

Communication:  Review correspondence (email and ServiceChannel) and respond promptly with options, solutions or redirect to the appropriate party.

Administration:  Follow up on the day-today ServiceChannel work orders, as directed by trade and/or region, emphasizing a positive and immediate response to the concerns and needs of our customers and retail store teams.

ServiceChannel:  Maintain and utilize ServiceChannel software system to maximize customer (stores) satisfaction.

Project Assistance:  Assist with various Roll Out projects as assigned.

Flexibility:  Work flexible hours as required, occasionally taking emergency calls after hours and rotating weekend coverage to support the Direct To Consumer process. 

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 2+ years a facilities coordination role within a Retail environment (preferred), CMMS experience, project management and/or trades experience helpful.

The foundation skills you will need in this position are:

Basic knowledge of retail store systems: electrical, lighting, plumbing, fire safety, utilities, waste management, general maintenance, locks, doors, janitorial, etc.

Motivated self-starter, customer service oriented, able to work independently with a proactive approach.

Communicate and coordinate maintenance and repair needs, monitor Service Providers daily performance, and resolve issues.

Assist in requesting and preparing RFPs for service requests and preventive maintenance contracts.

Excellent interpersonal skills, with strong verbal, written, computer, and communication skills; proficient in Excel, Word, and related software.

Bachelor’s degree in Business, Construction, Real Estate, Facilities Management, or related field preferred, or equivalent experience.

Location requirement: This hybrid position requires the ideal candidate to reside within Southern California to better support the Retail Facilities Team.  The candidate will be based out of Vans Headquarters in Costa Mesa, CA.

There are also a few skills that are not required but preferred.

Knowledge of Zoom, Teams, Concur and Coupa

Bilingual English/Spanish (not necessary but desired)

What do we offer you?

At Vans, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).

Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.

To learn more about Vans’ benefits package, follow this MyVFBenefits.com and click “Looking to Join VF”.

To learn more about Vans‘ Diversity and Inclusion efforts, go to www.vans.com.

Now WE have a question for YOU.

Are you in?

Hiring Range:

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com  and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.