Sodexo is seeking an experienced and motivated Retail Manager 3 for Northwestern State University located in Natchitoches, LA. Our Retail Manager 3 will oversee the campus’s Chick-Fil-A with additional venues on the horizon and will supervise 30-40 team members.
Candidates who can demonstrate working knowledge of Chick-Fil-A and/or Sodexo systems such as Kronos and Drive, and are proficient in computer skills, online ordering platforms, scheduling, and report management tools are a plus!! However, Chick-Fil-A experience is NOT mandatory.
The successful candidate will:
Passionately adhere to Chick-Fil-A’s and other brands’ high standards of excellencehave oversight of day-to-day operations in compliance with Chick-Fil-A high standardsdeliver high quality food serviceachieve company and client financial targets and goalsdevelop and maintain strong client and customer relationshipscreate a positive work environment while ensuring Sodexo standards are met.have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaborativelycan manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer serviceprioritize tasks and exhibit flexibility to take on additional responsibilities as neededlead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; andtrain and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.
Is this opportunity right for you? We are looking for candidates who have:
a history of strong leadership and excellent communication skills;Possess amazing people skills when interacting with guests and team membersprior experience promoting national brands with clients and customersproven client relationship and customer service skills.High-volume retail food operations management experience.Experience training and leading supervisors and hourly staff.Experience driving sales, controlling costs, ordering and inventory, and scheduling to business needs and labor targets. What We OfferSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & RequirementsBasic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.