**Job Overview:** APTIM seeks a highly motivated Client Relationship Manager (Account Manager), Retail Market Director with solid consulting experience and established client relationships, to grow and support our **_Retail, Logistics, and Hospitality_** Market (retail). This is an opportunity for a professional looking to further advance their career and interested in making a significant impact in successfully implementing APTIM's market growth strategies. With exciting services around sustainability, zero waste/waste minimization, energy management, compliance and permitting, and site assessment and remediation, it is a great time to assist APTIM with our growth strategies and work side-by-side with customers to make a positive impact on the environment. APTIM has significant experience in the Retail, Logistics, and Hospitality Market and would like to continue growing in this market. We are looking for an individual with strong relationships in retail, such as grocery, home improvement, automotive, department stores, big box, or pharmacy/medical. This role will involve identification of new customers within the retail market to identify opportunities where APTIM can offer services. Plus, direct engagement with APTIM's existing retail clients and Client Account Managers to cross-sell other service areas within APTIM. **Key Responsibilities/Accountabilities:** **Business Development** + Directly responsible for an annual sales goal and Customer Relationship Management (CRM) software sales pipeline goal. + Tracks sales goals in CRM software (Salesforce) and produce internal reports, as needed to participate in APTIM's sales incentive program. + Responsible for leveraging existing client relationships as new customer business to APTIM within an agreeable timeline. + Must have demonstrated proposal preparation skills along with ability to strategize and develop capture plans for new client pursuit and existing client retention/growth. + Support the pursuit and hiring of subject matter experts in order to bolster APTIM's bench strength and increase APTIM's competitive advantage. + Assist with developing and implementing strategic market/business plans, provide leadership to help the team expand APTIM's Environmental Solutions service areas with existing and new clients. + Develop marketing collateral and other branding materials to support retail market growth. + Monitor and communicate market conditions, innovations and trends, technology, and competitors' performance, pricing and sales strategies to maximize competitive stance. + Participate in and attend technical seminars and industry events including regional and national trade shows to expand market penetration of APTIM's services, active participant on the company capabilities presentation team with customers. **Project Leader** + As a Seller-Doer, you will directly affect the revenue, profitability, cash flow and repeat business of the company through the ability to develop client relationships and lead teams in successfully delivering quality consulting services. + Assist with all aspects of project start-up including project planning, staffing, budgeting, create tasks and direction for the staff, manage project and client through ramp-up phase of the project. + Support Retail Client Account Managers to expand service offerings within existing retail accounts by facilitating internal account review calls and participating in external client account meetings. + Lead internal Retail Market team communications including monthly meetings and participate in APTIM's Annual Retail Summit. **Basic Qualifications:** + Bachelor's degree from an accredited four-year college or university. + 15+ years' of relevant experience in environmental engineering, health & safety, consulting, sustainability, climate change, zero waste, or energy management + 5+ years' experience working in or supporting the retail industry + Proven experience developing and maintaining relationships + Demonstrated leadership ability to build, coach, and mentor collaborative teams + Excellent communication (written/verbal), strategic thinking, negotiation, presentation, and "people" skills + Must be a self-starter, organized and have an ability to prioritize workload in a fast-paced environment + Proficient Microsoft Office software + Tangible and documented project management experience + Ability to travel as necessary to successfully perform duties **Desired/Preferred Qualifications** + Experience in Salesforce or similar CRM software + Experience and confidence to grow business in a dynamic market environment, preferably within retail, logistics and hospitality + Strong business acumen with deep industry relationships + An established reputation in the marketplace **Why Join APTIM:** It is an exciting time to be at APTIM! We have a long history of developing lasting client relationships and have a strong internal culture of collaboration, inclusion, and recognition. We are looking for a candidate who is willing to put in hard work and experience the thrill of delivering results to their customers. Thinking differently and challenging the norm is our mandate. Every day we plan for the unexpected, develop critical insights, and deliver new, creative adaptive solutions. We do this by leveraging teams that include engineers, scientists, planners, economists, logistics and process experts. **How We Work Together:** APTIM firmly believes that when people can work together in better ways, it will be a better place to work, and our clients will benefit with better results. Under this belief, APTIM employees are actively practicing the five principles of The Collaborative Way® which includes Listening Generously, Speaking Straight, Being For Each Other, Honoring Commitments and Acknowledge & Appreciate. The Collaborative Way® will fundamentally form the cultural foundation upon which everything APTIM aspires to accomplish is set. **ABOUT APTIM** APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: + Work that is worthy of your time and talent + Respect and flexibility to live a full life at work and at home + Dogged determination to deliver for our clients and communities + A voice in making our company better + Investment into your personal and professional development BENEFITS APTIM is committed to providing a benefits package that accomplishes the primary purpose of our programs, which is to protect and promote the health and financial well-being of our employees and their families. APTIM's health care and insurance benefits include the following programs: medical, dental, vision, prescription drug, basic life insurance, optional life insurance, spouse life insurance, child life insurance, basic accidental death & dismemberment, optional accidental death and dismemberment, short- and long-term disability with optional buy-ups, employee assistance program, health care spending account, dependent care spending account, health savings account and business travel accident insurance for themselves and their eligible family members, per plan guidelines. Multiple voluntary benefits are available to employees for enrollment including critical illness, hospital indemnity, accident insurance, etc. APTIM also provides participation in a retirement program, paid absences such as vacation time (annual days determined by length of service) and sick leave to eligible employees in accordance with the APTIM sick pay policy and as required by law. **Watch our video:** About APTIM - In Pursuit of Better (https://www.youtube.com/watch?v=cCRFRS4ZZjg) Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing HRQuestions@cbifederalservices.com or calling 855.343.5600 for assistance. EOE/Vets/Disability