Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As a Retail Merchandiser Supervisor, you will lead a field sales representative team to ensure delivery of the sales strategy as well as achievement of annual KPIs and targets for a particular area. You will work closely with cross-functional colleagues to deliver on activation and reporting against KPIs.

 How you will contribute

 You will:

Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the teamCreate and manage an annual business unit plan to deliver agreed channel revenue KPI’s and targets and provide reporting as requiredManage winning customer business relationships that facilitate “best in industry” execution of our categoriesWork closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your areaFully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan

 What you will bring

 You will show a desire to drive your future and accelerate your career as well as the following experience and knowledge:

Knowledge of market and routes-to-market in which Mondelēz International performsExperience in salesStrong organizational and analytical skillsExcellent communication and interacting skillsSolid knowledge about sales and negotiation processesPerseverance and attention to details

 What we are looking for

 A successful Retail Merchandising Supervisor should have sound understanding and be well suited to accept the responsibilities of the role by excelling in the following skills:

Actively participating in the interview process of new hires via in-person or video conferencing of prospective candidatesManaging the selection process for all new hires to the Sales Service Representative (SSR’s) positionEnsuring newly hired SSRs participate in a standard on-boarding/orientation process and all appropriate training programs within the prescribed timelinesOn the job coaching as well as providing continuous learning and development for SSRsUtilizing the Performance Management process to assist in correcting substandard work practices by direct reportsCommunicating Sales team/area priorities and help SSRs prioritize time and efficient work standardsEnsuring all merchandising activities are properly executed at store level to support merchandising game plan                                      Being responsible for annual performance appraisals for all direct reportsApproving all requests for leave in a timely manner and communicating to impacted employeesHaving a general understanding of employee benefits for both full time and part time eligibilityWorking in a collaborative environment with District Managers to ensure merchandising standards are adhered to

 Key Competencies

Conflict Management: Ability to identify and manage areas of conflict, defusing situations of conflict and creating an acceptable resolutionConfronting Direct Reports: Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reportsCustomer Focus: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business successDeveloping Direct Reports and Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their developmentManaging Diversity: Awareness of both the qualitative and quantitate aspects of a diverse group of direct reports. Strive to bring out the best in all employeesInforming: Skilled in communicating with a broad range of Mondelez employees and store personnelListening: Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency with providing input to othersMotivating Others: Incorporate varied methodologies to inspire direct reports to produce beyond their capabilitiesPlanning: Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environmentSizing Up People: Taking the time to understand the whole employee and not just their performance.  Asking the right questions to gain a complete perspectiveBuilding Effective Teams: Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals

Requirements

Bachelor’s DegreeYou must be at least 18 years of age and have a valid driver's licenseA flexible work schedule may be required, including being available to work weekends and holidays when neededPrevious Retail, Sales and/or Customer Service experience is a plusSuccessful completion of drug test, MVR check, and general background checkAbility to perform physically demanding activities in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processesComputer literate (Microsoft Office, Internet and Cellphone, Wireless devices)

Important

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Field Sales

Sales