Education—
• Minimum: High School education or equivalent.
• Preferred: Completion of formal pharmacy technician training program.
Credentials/Licensure—
• Minimum: Pharmacy Technician License (issued by Michigan Licensing and Regulatory Affairs Bureau of Professional Licensing)
• Preferred: Certified Pharmacy Technician by Pharmacy Technician Certification Board (PTCB)
Related Experience—
• Preferred: 2+ years pharmacy work experience in outpatient pharmacy setting; billing experience.
Essential Functions—
• Prepares, packages, and distributes medication orders per physician/pharmacist request, or prearranged work assignment in accordance with state and federal rules and regulations and established policies, procedures, or protocols.
• Contributes to effective and quality operation of the department.
• Maintains logs, records, and other required documentation, files documentation.
• Completes third party adjudication for prescription claims.
• Utilizes computerized prescription dispensing system to complete the following aspect of filling patient prescriptions:
o Create patient profiles.
o Prescription data input
o Third party/insurance processing
o Prescription refilling
• Incoming and outbound calls with patients, provider teams and third parties.
• Order packaging and scheduling deliveries.
• Perform simple pharmaceutical calculations including, but not limited to, days’ supply and weight-based dosing calculations.
• Collect payments using point-of-sale system.
• Participate in the training, education, precepting, and evaluation of pharmacy students and/or residents as assigned.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Performs other related duties as assigned.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.