Retail Store Manager Benefit and Perks Competitive Compensation  Flexible Scheduling  Hard work, collaboration, humanity, fun, and laughter Career path development 
A PostNet Retail Store Manager is responsible for overseeing all day-to-day store operations and assisting customers with design, printing, and shipping services and products. Also responsible for training, scheduling, and supervising store staff. Must use independent decision-making skills to resolve customer complaints and recommend product and process improvements—other duties as assigned.  Ideal PostNet Retail Store Manager Candidate Qualifications: Have supervisory experience. Two years minimum is preferred   Exceptional customer service skills    Previous customer service or sales experience in a retail environment is required  Proficient in Adobe Suite & Canva   Train, schedule, and supervise all center staff   Evaluate staff performance and give feedback and correction as warranted   Screen and recommend potential new staff members to the shop owner   Monitor expenses and daily receipts, perform bookkeeping duties, and make bank deposits Perform administrative duties, including inventory and supply control, pricing, and stocking   Continually review processes and procedures to ensure the efficient center operation   Evaluate and recommend new products and services to the franchise owner   May be responsible for hiring decisions and conducting performance evaluations  Ability to translate customer requirements into final products and services   Ability to handle customer complaints and problems in an independent and professional manner Notary Public certification required* if all requirements are able to be met  Exceptional verbal and written communication skills  Outstanding time management and organizational skills   Multitasking – must have the ability to process multiple tasks simultaneously   Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software   Ability to work flexible hours   A valid driver’s license is required  Retail Store Manager Daily Tasks and Managerial Duties: Train, schedule, and supervise all personnel  Assist customers with design, printing, shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Train, schedule, and supervise all personnel  Resolve customer problems and complaints in a timely manner Perform bookkeeping duties, including opening and closing the cash register Monitor and ensure compliance with established center systems Review center policies and procedures and recommend improvements Meet regularly with the shop owner to discuss company status, policy, and personnel decisions Help market center to potential customers, following franchisee’s guidelines Help develop and grow relationships with existing business accounts Enroll in national programs and campaigns and ensure the execution of these programs at the center level Manage community outreach partnerships through interaction with community organizations May be responsible for conducting performance reviews/evaluations Assist customers with sales transactions and any issues or complaints arising from purchases or interactions with other Center staff members Assist customers with their product and service needs in person, by phone, or by email. Ensure the center is consistent with established standards, including quality customer service Process customer sales through the point-of-sale system Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and store staff Manage the point of sale 

Retail Store Manager Role Requirements: Must be proficient in Adobe Suite & Canva  Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person Must demonstrate knowledge of emergency policies and procedures May be required to operate a motor vehicle
PostNet of Lakewood Ranch has been servicing the community for almost 15 years. Our customers Visit PostNet of LWR to get more done with just one stop. We design and print anything from business cards to banners — no job is too large or too small. They trust our packing and shipping experts to get packages safely to any destination in the world. Rent a private mailbox, and never miss another important delivery thanks to our package collection service!  We help them plan, create, and execute the perfect materials to get the word out about our customer's services. We can do it all and more at PostNet, and our friendly, knowledgeable staff will get the job done right every time. 
Apply today! Compensation: $50,000.00 per year

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.