Retail Program Manager

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Establish a Territory diagnostic and identify key trends in market the sell-outElaborate tactics to address his perimeter (market, channel, geography, …)Identify and recruit new channel partners in line with the Region orientationsConduct business reviews, steer and make corrective action as appropriateDevelop and animate the partnership

Create documentation and tailor programs by customers

Ensure proper allocation of resources to optimize Michelin & partner’s performance consistently with distribution strategy (incl. OMM, CatMan approach, …)

Provide customer/partners with regular communications and updates that pertain to their businesses, appropriate training solutions to partners, measure its performance and propose corrective actions.

Manage assigned projects by ensuring programs are in line with customer specifications and requirements, Execute “hand-off” to stakeholders

Promotes and valorize the Sell Out approach with selected customers and sales forces to reinforce Michelin & Partner’s respective performance.Follows customer satisfaction and contributes to identify actions to improve it. 

KEY EXPERIENCES IN:

Working partner/dealersDeveloping programAnimating eventsDoing general analysis

INITIAL TRAINING PLAN:

https://wd3.myworkday.com/michelinhr/learning/course/91b7be0a4d120100eb9573f04a760000?type=9882927d138b100019b928e75843018d

CONTINUOUS TRAINING PLAN:

https://wd3.myworkday.com/michelinhr/learning/course/91b7be0a4d120100edbeb64117610000?type=9882927d138b100019b928e75843018d