Retail Sales Technician

Plainfield, IL

18.70 + unlimited sales bonus potential

If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us.

Starting pay is at $18.70 per hour – you also have the opportunity to earn unlimited sales & repair incentive potential. (Psst… the average incentive potential is $635/month & top incentive potential is $1,213/month, based on performance).   

As a Retail Sales Technician, here’s what you can expect to do:

Provide technical expertise, troubleshoot, and repair customer electronic devicesBe the face of Asurion and deliver award-winning, personalized customer experiencesEnhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customersUpsell Asurion product and achieve sales goalsContribute & support in market, based on needs of the business and store locationsEfficiently multitask in a dynamic retail environmentSelf-manage and set prioritiesThrough interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Here’s what you’ll bring to the team:

1+ years of customer service/retail sales experience6+ months of experience with product service support or electronics troubleshooting (preferred)Basic knowledge of mobile devices and operating systemsAbility to work a flexible retail scheduleDemonstrated ability to multitask efficiently in a fast-paced environmentA passing background check (criminal and drug test)

We take care of you:

Ongoing training to grow your skills and hands-on trainingUnlimited monthly bonus potential for great sales!Competitive hourly pay and benefitsCareer growth opportunities based on your interestsAnd more! Asurion offers a wide range of perks and benefits for mental, physical, and financial health.

Get to know us:

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.