ORANGE, CA, 92864, USA
3 days ago
Retail Store Manager
Retail Store Manager Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. Position SAS has an opening for a Retail Store Manager. This position is Full-Time and is expected to work 40 hours per week including nights, weekends, and holidays. Job Responsibilities + Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring. + Provide customer satisfaction in all areas of sales and service. + Direct and manage employees and promote a positive team spirit and motivate employees to reach goals. + Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy. + Set expectations and communicate regularly. + Conduct regular store meetings. + Evaluate in written and verbal formats through performance development plan (PDA). + Hold associates accountable for positions duties, training and development. + Responsible for store operational and maintenance requirements. + Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures. + Ensure policies and procedures are communicated and followed. + Work with District Manager (DM) to set goals and administer a plan to increase store volume. + Maintain and make suggestions of adjustments to inventory levels. + Responsible to work our Grass Roots marketing programs to promote the store within its market. + Interview and hire sales associates with the help of DM and/or Human Resources representatives. + Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store. + Exercise confidentiality. Job Qualifications + Exceptional written verbal and interpersonal communications skills. + Organized and able to handle the pressure of deadlines professionally. + Skilled at identifying and resolving problems in a timely manner. + Able to work independently with timely follow through. + Passion, integrity and energy to achieve greatness for SAS and the team. + Self-starter that desires to take initiative. + Respectful and caring to co-workers. + Accountable for actions. + Excellent attendance. + Be a team player that can work well with others. + Promote a positive team spirit and motivate employees to reach goals. + Must obtain a valid driver’s license. Physical Requirements + Able to lift 50 lbs., sometimes with help. + Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving. + Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects. + Able to frequently communicate with the customers and coworkers. + Some travel is expected so must be able to travel if and when it's needed. + Able to operate a vehicle. Education & Experience Requirements + Some college education is a plus. + 1-2 years' experience in retail management. + Experience in handling intricate employee relation a plus. I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary. SAS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to-race, color, religion, gender, gender identity or expression, sexual orientations, national origins, disability status, age, marital status or protected veteran class. No phone calls or agencies please
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