JOB INFORMATION Job Title: Retail Store Manager w Food Service Job Code: 20001380 Effective Date: 12/18/2023 Job Family: Retail Operations FLSA Status: Exempt Job Function: Retail Operations Job Level: Retail III JOB SUMMARY

Responsible for on-going activities related to the successful operation of a retail store that has a restaurant/food preparation area. Engages in food prep activities. Ensures inventory is stocked, and maintains the cleanliness of the store. Provides customer service and engages in financial transactions.

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.
All activities will be performed in support of the strategy, and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate

EDUCATION AND EXPERIENCE Two (2) or more years Experience working in a food service or retail with food service environment (Required) No Licensure or Certification Required. JOB REQUIREMENTS Retail Store Operations Safety Security Loss Prevention Store Maintenance Sanitation Requirements/Practices Store Cleanliness Store Appearances Sales Transactions Inventory Control Merchandising Customer Loyalty Communications Detail Oriented Recruiting & Selection Building & Managing Teams Leading Diverse People Managing People Employee Advocacy Training & Development Career Planning Career Progression Employee Retention Issues Management Relationship Management Food Safety Regulations Food Safety Policies & Procedures Food Employee Reporting Food Preparation Budgeting Forecasting Vendor Management Vendor Performance Metrics Demonstrates exemplary customer service while exhibiting Delek’s professional behavior expectations at all times and ensures team demonstrates these expectations/behaviors Responsible for managing all daytoday aspects related to effective store operations (budgeting, P&L, merchandising, sales volumes/net profits, loss prevention, and personnel management, including scheduling, payroll, and staffing Accountable for staff’s compliance of corporate policies, including safety, dress code, emergency response, and shift responsibilities, etc. Responsible for staffing the location including recruiting, interviewing, onboarding, and training Evaluates and develops specific action plans to address needs of the store to achieve store goals/objectives Oversees site appearance, merchandising and cleanliness are maintained and that all site equipment is in working condition Develops and maintains relationships with vendors to meet expectations and adhere to compliance requirements Oversees all food safety related activities (preparation, food handling, storage) are conducted in accordance with regulation requirements Oversees all related food policies of franchise operation including required certifications are followed Responsible for personnel management (scheduling, payroll, training, development, disciplinary actions); includes ensuring all required employment related posters and signs are in place and accessible in accordance with compliance requirements While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. CORE COMPETENCIES CHANGE AGILITY (LEVEL 2 SUPPORTING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 2 SUPPORTING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 2 SUPPORTING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):

Drives to achieve challenging performance objectives.

TEAM BUILDING (LEVEL 2 SUPPORTING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.