Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you! Delek is seeking an energetic and experienced Retail Store Manager to join our team. As the Retail Store Manager, you will play a pivotal role in ensuring our customers receive exceptional service while maximizing store profitability. Step into a role where your leadership and strategic thinking will make a real impact and embark on a rewarding career journey with us!
As a Retail Store Manager, you are responsible for ongoing activities related to the successful operation of a retail store that has a restaurant/food preparation area.
This includes:
• Managing employees and adhering to company policies and procedures.
• Responsible for ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees.
• Monitor and manage inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products.
• Maintaining the cleanliness of the store.
• Provides excellent customer service, setting the tone for a customer friendly environment.
• In charge of store financials and transactions
• Collaborates and engages with District Manager and other Retail Store Managers to share best practices.
• Recruit, train, and mentor store employees, fostering a positive and inclusive work environment. Provide ongoing training and development opportunities to enhance team performance and career growth.
All activities will be performed in support of the strategy, and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate
EDUCATION AND EXPERIENCE In lieu of the above education requirements, an equivalent combination of education and experience may be considered. One (1) or more years Leadership experience (Preferred) Two (2) or more years Experience working in a food service or retail with food service environment (Required) Required CertIfications/Licensures: (Valid driver’s license) JOB REQUIREMENTS Active Listening Demonstrating Ongoing Value Ability to take initiative Multitasking and Prioritization Operational Excellence Time Management Food Safety Regulations Food Safety Policies & Procedures Food Employee Reporting Food Preparation Oversees all food safety related activities (preparation, food handling, storage) are conducted in accordance with regulation requirements. Oversees all related food policies of franchise operation including required certifications are followed. Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expense. Responsible for teaching and role emulating proper customer service and suggestive selling techniques. Communicating sales and profitability goals to store associates and providing feedback. Responsible for meeting and exceeding store budget and sales volumes Must have a form of communication to be reached. Assumes active role in developing weekly goals for Key Performance Indicators While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. CORE COMPETENCIES CHANGE AGILITY (LEVEL 2 SUPPORTING):Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.
COLLABORATION (LEVEL 2 SUPPORTING):Sees connection points across the organization and partners effectively with others to achieve common goals.
DECISION MAKING (LEVEL 2 SUPPORTING):Selects a course of action to reduce risk and uncertainty and create optimal outcomes.
DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):Drives to achieve challenging performance objectives.
TEAM BUILDING (LEVEL 2 SUPPORTING):Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.