Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan  Employee Assistance Program Excellent training and professional development Referral Program
 

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans

 

Job Summary:  

The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels. 

 

Job Specifications:  

Expected Pay: $22.00 - $24.00 / hour 

Shift & Schedule Availability: Full Time

Outlet: Epic Mountain Gear

Skill Level: Advanced

 

Job Responsibilities: 

Generate sales, and demonstrate and maintain a professional standard of guest service 

Responsible for opening and closing store 

Evaluate sales trends and create methods for sales growth 

Manage retail and rental inventory control and meet or exceed inventory goals 

Enforce company cash handling policies and procedures, and other loss prevention policies 

Manage sales floor team and rental process 

Act as a mentor who can train and lead a sales team with effective communication 

Provide great customer service to all guests 

Ensure pricing is accurate and current including any and all promotions 

Stocks shelves, counters, or tables with merchandise 

Other duties as assigned  

 

Job Requirements:  

Previous retail sales experience - required 

Previous snow sport industry experience - preferred 

Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required 

Ability to maintain a working knowledge of products and trends within the industry  

Commitment to exceptional customer service 

Basic computer skills 

Ability to work a flexible schedule; including nights, holidays and weekends - required 

 

The expected pay range is $22.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  506082
Reference Date: 11/05/2024 
Job Code Function: Store Operations