Retail Supervisor for Smartphone
Always Marketing Malaysia Sdn Bhd
Duties and Responsibilities:
The Retail Supervisor is responsible for hit assigned team sales targets & supervise that involve the coordination & operation.
He/she manages daily store operations and leads merchandising activities to improve sales performance.
Manages promoter, non-promoter outlets & operator outlets.
Manage small team & deal with dealers, store managers & store staff.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
+ Manages promoter, non-promoter outlets & operator outlets.
+ Manage small team & deal with dealers, store managers & store staff.
+ Hit sales target.
+ Give consultation on product & services.
+ Document & update sales transactions for non-promoter outlets.
+ Provide quality service & demo service vision.
+ Manage operations & diverse service environment.
+ Training for service performance.
+ Maintain good relationships for customer & service quality.
+ Manage retail operations.
+ Maintain stock inventory up-to date.
+ Assist in POSM allocation, LDU, Dummies and upload to system.
+ Update store image into system & coordinate outlet construction, store image upgrade activities.
+ Keep track on visual merchandising presentation.
+ Coordinate allocation of merchandising display, LDU, Dummies, fixtures & gifts with dealers.
+ Provide training for all outlets.
+ Update market competitor activities.
+ Keep track for operations of roadshows, promotions, or any events.
+ Involve in improvement & productivity initiatives.
+ Lead & motivate team to participate for productivity improvement.
+ Increase productivity & innovation activities.
+ Keep track the implementation of productivity and innovation.
+ Serve to customer inquiries related to product knowledge, stocks issues & merchandising.
+ Create ideas for productivity improvements and innovation.
+ Manage & supervise promoters.
+ Build team spirit & grow team ability.
+ Decision maker.
+ Build good relationship with dealers & partners.
+ Give operations & manpower support.
Academic Qualification(s):
Candidates must possess at least SPM, Diploma / Advance Diploma / Bachelor’s Degree in any field.
Work Experience / Skills Requirement(s):
+ Good communication skills.
+ Leadership & service orientation action.
+ Teamwork & interpersonal Skills.
Salary Range : RM 2,200 - RM 3,000
Working Location : Kuala Lumpur / Selangor / Negeri Sembilan / Seremban / Melaka / Johor
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