Philadelphia, PA, USA
12 days ago
Retention and Compliance Supervisor
At JEVS Human Services, we believe in giving people possibilities—opportunities to be self-sufficient and satisfied. Each year we touch nearly 25,000 lives, focusing on individuals with physical, developmental, and emotional challenges as well as those facing adverse socio-economic conditions including unemployment and underemployment. This role, located in our Center City Philadelphia office, offers flexibility and a hybrid environment, including 3 days each week on-site and 2 days remote.  This position is full time, 35 hours per week. We currently have an opportunity within our Work Ready program as a Clinical Services Supervisor.  The Work Ready program provides a comprehensive set of employment-oriented services to those receiving Public Assistance benefits, including those who are in need of specific help managing barriers to self-sufficiency.    Key Responsibilities: Maintain a working knowledge of TANF and the PA Department of Public Welfare regulations. Ensure effective, accurate and coordinated communications with County Assistance Office personnel and liaison. Provide weekly supervision to all assigned staff. Utilize sound management and leadership skills. Prepare evaluations timely. Develop efficiency and capacity of staff through comprehensive training plans. Ensure delivery of quality training to staff. Provide constant feedback on performance. Manage and advise Case Coordinator on client issues. Assist staff in the development of the client Service Plans. Become familiar with all TANF/DPW regulations affecting Work Ready participants. Participate in case conferences with external vendors such as: IMX, OVR, MH, CBH and other community services agencies. Coordinate services with external partners as needed. Other duties as required.
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