Jacksonville, Florida, United States of America
17 hours ago
Retirement Implementation Practice Manager II

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

1 - 5%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

This is a newly formed role who will be managing a team of Implementation Managers while working as an Implementation Manager for Retirement projects.

Need to have a strong retirement industry background, experience in large, complex implementations, and be a proven leader. Also, leadership experience during organizational change defining and rolling out new roles and responsibilities is needed.

What you will be doing:

While acting as an implementation manager you will:

Identify and escalate project risks and issues to client and internal leadership

Working in partnership with the Project/Program Manager, will be responsible for the deliverables for all workstreams

Work with Solution Architects, Workstream Leads and PMO to define the organizational structure of the program/project

Identifying and tracking all cross-workstream dependencies

Lead the development of the “Go-Live” playbook and execution of the identified tasks, including mock conversions to validate the critical tasks

Defines and refines the role of Implementation Manager, including the accountabilities and responsibilities of the role as it relates to the broader implementation team.

Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicates strategies translating them into actionable items.

Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.

Performs resource planning and allocation; supports direct reports in meeting conversion timelines and requirements.

Staffing: approves hiring recommendations; holds direct reports accountable for staff continuity; maintains varying and complimentary levels of skills, knowledge, and abilities across multiple teams.

Employee relations: fosters and promotes cooperation and information sharing among team members; proactively addresses performance issues through appropriate Human Resources tools.

Uses knowledge of FIS’ conversion management principles and methodologies to identify, develop, and implement new processes, improve existing processes, and/or eliminate ineffective processes; holds teams accountable for compliance.

Uses financial and qualitative information and tools to effectively establish and manage budget and revenue goals.

Understands technical and functional concepts of FIS products including the interrelationships between products and technologies that support products.

Interacts directly with clients at a senior/executive management level, managing problem escalation and providing sales support.

Remains abreast of industry trends and technology standards.

What you will need:

7-10 years of retirement industry experience a must, including:

Banking and cash reconciliation

Recordkeeping and administration

Trading

Digital platforms           

3-5 years of leadership experience in Professional Project Management environment

Bachelor’s degree in business, management information systems or computer science or the equivalent combination of education, training, or work experience.

Requires strong management skills

Requires strong organizational, team building, coaching and mentoring skills

Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

Ability to identify, address and resolve employee related issues

Strong analytical, statistical and problem-solving skills

Ability to utilize judgment in decision making process and decisions related to job tasks

Added bonus if you have:

Omni Retirement suite knowledge a plus

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

A voice in the future of fintech

Always-on learning and development

Collaborative work environment

Opportunities to give back

Competitive salary and benefits

No sponsorship available for this role

Please note, if you live within 50 miles of Jacksonville, Florida, you will be required to work a hybrid schedule.

For LinkedIn- LI-JD-1


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $117,620.00 - $197,580.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

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FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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