Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other firms, our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is always in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.

Fiduciary Trust International is owned by Franklin Templeton, a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world.

 

Fiduciary Trust International is seeking a detail-oriented and customer-focused candidate to join our winning team in Fiduciary Investor Services! The Retirement Pension Specialist, located in is responsible for various types of tax reporting and administrative processing for high-net-worth Individual Retirement.

Accounts and Pension Accounts: The specialist is also responsible for identifying and solving client issues and meeting target deadlines on a consistent basis.

This is a hybrid position located in St. Petersburg, Florida.

What are the ongoing responsibilities?

Daily reconciliation and preparation of tax deposit forms, electronic filings, and reconciliation forms for federal and state tax authorities.

Annual filing of IRS tax form 1099-R, IRS tax form 5498, and others required for pension plans and individual retirement accounts.

Process cash management requests/withdrawals from pension plans (via ACH, Check, inter/intra account transfers)

Research and resolve issues regarding client inquiries, payments, tax documents, withholding election, etc.

Respond to internal and external client questions and concerns on a timely basis.

Review and validate client instructions for authenticity.

Research and issuance of corrected IRS tax forms when necessary.

Responsible for completeness and integrity of client data on pension payroll systems.

Participate in client meetings/conference calls as needed.

Provide guidance to the broader organization regarding pension plan activity and individual retirement accounts.

Understand clients’ satisfaction levels, identify client’s recurring problems, and escalate issues to his /her management team.

Provide internal support to other areas within the department. Work closely with peers in these areas in establishing and maintaining best practice service levels.

Maintain knowledge of IRS regulations associated with pension plans and individual retirement accounts.

Participate in department projects.

Perform related duties as assigned.

 

What ideal qualifications, skills and experience would help someone to be successful?

Undergraduate degree in business-related field or 3+ years of relevant investment industry experience

Strong knowledge of retirement plan administration and individual retirement accounts

Knowledge of pension payroll processing

Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously

Knowledge of business desktop applications (i.e. Microsoft Word, Excel, PowerPoint, Access, Visio, etc.) required

Strong written and verbal communication skills including the ability to effectively communicate on behalf of the company to both internal and external clients

Strong attention to detail

Ability to manage challenging external clients and special situations

Ability to effectively prioritize and adapt to changing workloads and deadlines

Good interpersonal skills with the ability to function effectively in a team environment

Ability to anticipate service level issues and proactively escalate

Compensation Range: Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At FTI, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the base salary for this position to range between $45,000 -$55,000.

 

Learn more about FTI: Explore our career site and the link below to learn about our culture and what it’s like to work at FTI: The Story of Fiduciary Trust International

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Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. 

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Learn more about the wide range of benefits we offer at Franklin Templeton

*Most benefits vary by location. Ask your recruiter about benefits in your country.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.