South Portland, ME, USA
28 days ago
Retirement Plan Service Representative

About HUB

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

We currently have an opportunity for a Retirement Plan Service Representative.  The selected employee will be responsible for providing operational and administrative support to the advisor/practice in regard to retirement plans and preparing paperwork for client and prospect meetings, tracking paperwork for establishing new plans, and maintaining the documentation and recordkeeping requirements for the retirement plans. 

 

Responsibilities: 

 

Retirement Plan Service Representative:  

Assist with meeting preparation for both new and existing plans. 

Prepare plan review reports and due diligence reports for advisor. 

Attend select meetings with the advisor to draft the Fiduciary Plan Review Executive Summary. 

Work with plan sponsor/TPA/recordkeeper to ensure continual compliance within 401(k) plans. 

Communicate deadlines for plan compliance requirements to advisor or other staff. 

Troubleshoot issues on plans, as necessary. 

Provide scheduling support to education specialist, as needed.  

Track pending paperwork or NIGO’d paperwork; update pending business summary sheet for advisor’s attention when documents are outstanding; track and tally all outstanding work weekly.  

Handle phone calls from plan sponsors and participants when appropriate; transfer calls to advisor or other specialist when required. 

Update CRM systems to include client contact information, plan provisions, and vendor information. 

Input/update data to investment analytics system (e.g., RPM, RPAG). 

Maintain electronic and paper files, including archiving files as needed.  

Make recommendations to systematize and improve office functioning. 

Manage vendor relationships on behalf of advisor. 

Stay current on industry and regulatory developments, service and product enhancements and vendor changes; communicate regulatory or industry developments to advisor and education specialist as needed. 

Use COMMunity Link and Commonwealth back office to access resources as appropriate. 

 

Qualifications:  

3 to 5 years of direct experience with 401(k)s, 403(b)s and SIMPLE IRAs required. 

Retirement plan design experience. 

FINRA Series 6 or 7 and 66 registrations. 

Strong understanding of financial products and 401(k) plans. 

Strong understanding of compliance and regulatory issues. 

Familiarity with TPAs and recordkeepers preferred. 

Proficiency with Microsoft products. 

Ability to thrive in a fast-paced and changing environment. 

 

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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