Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. 

What We’re Looking For:

We are developing an end-to-end platform for our Life Sciences customers that provides timely access to complete and comprehensive identified clinical data to supplement traditional sources of de-identified real world data (e.g., claims). As the Retrieval Solutions Delivery Associate, you will be responsible for record retrieval execution to ensure we meet KPIs and drive value for our life sciences customers, with opportunity to grow into a customer-facing delivery manager. 

What You Will Do: 

Support execution of record retrieval projects for Life Sciences customers, working with Delivery managers to meet retrieval KPIs and drive customer satisfaction. Troubleshoot and resolve request issues, and generate project and customer-level metrics and reports. Collaborate with cross-functional stakeholders to meet customer needs and service level requirements.  Jump in to drive tasks to completion Contribute to internal operational improvement initiatives to improve delivery efficiency, iterating as our product and workflows evolve

 

You will bring to the table:

1+ years of experience working with Excel spreadsheets, with ability to quickly create pivot tables, vlookup, index match, etc. Driven, entrepreneurial, highly motivated and persistent; thrives in a fast-paced, dynamic environment and is not intimidated by continuous iteration and change  Strong interpersonal and communication skills (written and oral) Ability to work in highly regulated environments Ability to work through ambiguous situations to drive clarity and resolution of issues Strong organization skills, with high attention to detail Strong interpersonal and communication skills (written and oral) Interest in healthcare data connectivity, EMRs, APIs, and the ability to ramp up very quickly

Bonus points if:

Experience working with Life Sciences, Healthcare Analytics or Healthcare data companies

 

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