Lake Forest, IL, 60045, USA
1 day ago
Returns Specialist
**Overview** **Pactiv Evergreen Inc.** (NASDAQ: PTVE)is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com. **Pactiv Evergreen** is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call (847) 482-4320 or email TalentHelp@Pactiv.com. All information will be kept confidential according to EEO guidelines and applicable laws. A reasonable estimate of the current range is $47,300 - $78,900 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Pactiv Evergreen, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The benefits for this role include 401(k) plan with no waiting period and dollar for dollar match up to 6% and immediate vesting, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid time off, paid parental leave, up to nine paid Holidays and two floating Holidays, wellness program, tuition reimbursement and family care benefits. **Responsibilities** **This** **P** **osition is for Pactiv Evergreen Inc.** + Understand customer contracts and highlight if contract not in accordance with the one face policy. + Work with internal and external customers to resolve Returns, Overages, Shortages and Damages within departmental guidelines and Pactiv policy. + Identify unauthorized returns and mismatched returns, taking preventative measures to reduce and eliminate future types of returns. + Support Warehouses to identify customer non-compliance and take preventative measures to ensure compliance. + Report out exceptions and drive compliance. + Identify opportunity to drive efficiencies. + Coordinate with customer and warehouse of return of Pactiv product. + Manage back log deduction process for Returns and Shipping Incidents. + Process deductions in accordance with Pactiv policy on a timely basis. + Verifies data accuracy ensuring that transactions are properly supported and in accordance with internal policies and SOX initiatives. + Research, plan and assist in the implementation of changes. + Assist in special projects as assigned. **Qualifications** + AS degree with an emphasis in finance or accounting or High School diploma with at least 2 years finance or customer service experience. + Excellent knowledge of systems (SAP, Excel, Word), display strong team skills, excellent follow-up, telephone and verbal and written communication skills. + Ability to multi-task, problem solve and prioritize to meet deadlines. **Benefits:** This position is eligible for an annual incentive bonus, 401(k) plan with no waiting period and dollar for dollar match up to 6% and immediate vesting, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid time off, paid parental leave, up to nine paid Holidays and two floating Holidays, wellness program, tuition reimbursement and family care benefits. \#LI-TM1 **Job Locations** _US-IL-Lake Forest_ **ID** _2025-27091_ **Category** _Accounting/Finance_ **Position Type** _Full Time_ **Pay Type** _Salaried_
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