HGV Now Offers Day One Team Member Benefits!
Why do Team Members Like Working for us:
Competitive base pay Quarterly bonus eligibility Benefits on day one Now Offering Daily Pay*- get your earned pay any time before payday Recognition Programs and Rewards Discounted Hilton hotel rates worldwide 401(k) program with company match. Employee stock purchase program. Paid Holidays, Sick days and Generous Paid Time Off Program Tuition reimbursement. Numerous learning and career advancement opportunities.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
What will I be doing?
Training will begin in Reservations where responsibilities will include booking Conventions/Groups and Wholesale Reservations for all properties while delivering high levels of perfection in customer service, productivity, efficiency and profitability established for the department.
As a Revenue Analyst, responsibilities include but aren’t limited to creating and maintaining reports/spreadsheets of statistics relating to revenue management, maintains records of on-line inventories, revenue, and ADR, and recognizes and analyzes trends in Hilton and HGVC systems. This role will assist the Revenue Manager and Senior Revenue Analyst in providing accurate data to assist in determining appropriate rates and in achieving maximum occupancy levels for its properties.
Additional Responsibilities include:
Creates and maintains reports as instructed by Senior Analyst, Regional Revenue Manager, and Senior Corporate Director of Revenue Cross-trained in group coordinator duties to assist as needed. Assists front desk agents with selling, upgrading, and understanding rate quoting. Assists accounting department with required documents to ensure timely billings and payment of commission. Updates and maintains room type and inventory in OnQ Rate and Inventory system as well as other Hilton systems. Monitors and ensures rate integrity between Hilton.com and other distribution channels. Controls and balances inventory in wholesale and on-line maintenance systems including Expedia.com, in a timely manner. Maintains capacity and length of stay controls in all distribution channels. Assist with on-boarding new properties by completing rate code set up and bill rules for all applicable SRP’s, assist Revenue Manager with setting SRP Groups and Inventory Rate Levels for each SRP, and other functions. Performs other tasks and special projects as requested by Revenue Manager and Sr. Revenue Analyst