Position Description

Responsible for performing & maintaining the quality assurance processes for all registration, admissions and PBX personnel across the organization. Performs audits to ensure quality and compliance standards are met.

Position Requirements

REQUIRED:
1. Bachelor’s or Associate’s degree in Healthcare Management or related field OR High School diploma or equivalent plus three (3) years registration experience experience

2. Functional knowledge of ADT and related systems

3. Excellent written and oral communication skills

4. Strong analytical, problem solving, trouble shooting skills

5. Skilled in the use and application of Microsoft Office Suite (Power Point, Word, Excel, Access, Outlook)
PREFERRED:
1. Bachelor’s degree in Healthcare Management or related field

2. Knowledge of Federal and State regulations

3. Knowledge of JCAHO requirements

4. Demonstrated knowledge of insurance verification, precert, billing and collection procedures

5. CHAA (Certified Healthcare Access Associate) or CPAR (Certified Patient Account Representative)

Service Area Overview