Revenue Cycle Trainer

Come join our amazing team as a Revenue Cycle Trainer

 

Work location: 500 East Border Arlington Tx 76010

Work hours: Monday through Friday 8:00am – 4:30pm. Some travel may be required within the DFW area.

 

 

 Department highlights:

Hospital and Professional based role working directly with EPIC end users Supportive and transparent leadership Professional Development Opportunities Supportive team Spirit of collaboration

Here’s What You Need

Education

H.S. Diploma or Equivalent 2 Years Relevant experience is required Or Associate degree is required

Experience

2 Years Applicable work experience in Patient Access, Preregistration/Verification, Scheduling or Patient Accounting (Central Business Office). is required. 6 Months Epic experience will be considered in lieu of 3 years of applicable work experience, preferably in Patient Access, Pre-registration/Verification (Epic Grand Central), Scheduling (Epic Cadence) or Patient Accounting (Central Business Office)(Epic Resolute Professional or Hospital Billing). is required.

Licenses and Certifications

Other EPICs Grand Central, Prelude, Resolute, Cadence or OpTime certifications Upon Hire is preferred.

 

 

What You Will Do

Training

Arrive one hour prior to the scheduled training session to set up the training room, prepare environment and other logistics. Check attendance prior to the start of the training session and forward information to Training Administrator for the No Show Report. Deliver an effective, engaging training session to diverse audiences. Follow a standardized, application-specific, instructor-led, scripted training curriculum. Perform a competency assessment and complete the required documentation related to each training session. Incorporate and demonstrate the principles of Adult Learning during training sessions. Continually assess the varying training needs before, during and after each training session and conduct the necessary adjustments to training delivery based on audience assessment and training team feedback. Extensive and advanced knowledge of Epic applications required. 

Go-Live Support

Provide support to end users according, but not limited, to their assigned area/schedule. May be assigned to conduct unit/department rounding during the initial weeks of go-live to provide support to end users according, but not limited, to their assigned area/schedule. Provide maintenance and support to end-users. Engage with the ITS analyst on any issues that arise during the go-live Consistently engage in the new application and systems developments to ensure our products meet the organization needs. Use tools such as Epic UserWeb to continue Epic learning throughout the applications life cycle. Remain engaged in any developments in other systems such as Trace, Passport, MedAssets and all other systems and programs used by Revenue Cycle operations. Stay engaged in policy changes concerning patient registration, insurance requirements, billing processes and bed management. Issues Management Identify, communicate and escalate any training/support issues to ensure timely resolution. Work alongside the ITS analyst to test issue resolution before presenting to end-users

Communication

Present strong verbal and written communication skills and demonstrate the ability to build collaborative relationships. Participate in regular communication with clinical, business and the project teams to ensure training is designed to the organization's needs. Provide ongoing unit and department training and support as assigned, including a complete New Employee Orientation for Revenue Cycle related departments. Continue to identify issues and concerns and promptly communicate back to team for discussion and timely resolution. Identify trends that may require system modification and follow-up during training. Promote effective use of the applications, and quickly identify and prevent bad habits and workarounds. Serve as a liaison to promote change in workflow and behaviors related to the implementation. Be engaged in new hire application training during transition period as needed. Other duties as assigned. Diagnosis of failures encountered in application software and related technologies; Participate in the resolution of problems and issues associated with installed applications other related information technologies Work with operations to ensure the technologies meets the needs of the organization and meets Policy and Procedure standards Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication and documentation relevant to our operational partners. Consistently engage in the new application and systems developments to ensure our products meet the organization needs. Use tools such as Epic UserWeb to continue Epic learning throughout the applications life cycle. Remain engaged in any developments in other systems such as Trace, Passport, MedAssets and all other systems and programs used by Revenue Cycle operations. Stay engaged in policy and regulation changes concerning patient registration, insurance requirements, billing processes and bed management. Use creative thinking to help optimizes systems and workflow to increase productivity and end-user acceptance.

 

Additional perks of being a Texas Health employee

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth.

 

Entity Highlights:

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

 

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org. 

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