The Analyst I is responsible for providing front line support for all Revenue Directors/Managers.

Revenue management operations is charged with rate plan maintenance, rate uploads, closing and managing inventory, package creation, and troubleshooting rate and room availability issues. 

Analyst I works directly with Executives across all properties and departments to develop new revenue-generating strategies, tactics, and programs necessary to maximize revenue opportunities. Analysts possess strong executive presence, business acumen, presentation skills, and superior Excel skills (including Macros).

Primary Responsibilities

• Provide first-line of support for property Revenue Managers.

• Troubleshoot and solve issues in the lodging management system and booking engine.

• Build packages and promotions in the lodging management system and booking engine.

• Assist multiple departments by pulling ad-hoc reports using data queries.

• Create and update Revenue Management Operations’ best practices documentation.

• Process add-on requests utilizing a web-based platform for Caesars properties.

• Run daily reports needed by various departments.

Qualifications:

• 2+ years of revenue management support, business systems support, hotel operations or similar experience 
• Bachelor’s Degree. Business, Economics, Finance, Hotel Management or Revenue Management (or equivalent work experience in a related field)  
• Knowledge of the gaming or hospitality industry
• Record of problem-solving, conceptual thinking, and analytical abilities
• Excellent project management skills and ability to manage multiple, time-sensitive projects with competing demands for resources
• Strong business acumen and ability to synthesize information. Proven ability to analyze and present findings from quantitative data to general audiences 
• Effective communication skills and ability to explain detailed technical system processes and parameters in an easy-to-understand manner 
• Strong hands-on experience with the configuration and deployment of RM systems 
• Capable of making on-the-spot decisions that will be implemented in the RMS (with little or no support and guidance) and impact hundreds of thousands of dollars in profits
• Excellent communicator, teacher, and leader capable of explaining decisions to people as well as influence executive level leaders
• Expert user of PCs (Word, Excel, and PowerPoint)