What makes us Qlik?
A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Revenue Operations Process Analyst Role
We are seeking a dynamic and detail-oriented Business Process Analyst to support our Q2C (Quote-to-Cash) operations by optimizing and integrating key technology systems, specifically Salesforce (SFDC) and NetSuite. The ideal candidate will focus on change management, ensuring seamless communication and adoption of updates related to policies, system processes, and product offerings. This role will be pivotal in enabling both the operations and sales teams to achieve higher efficiency and alignment.
Here’s how you’ll be making an impact:
Change Management & Communication:
Develop and implement change management strategies for updates to systems, policies, and product offerings.Communicate changes effectively to all stakeholders, ensuring clarity and alignment across teams.Serve as the primary point of contact for system and process updates, ensuring smooth transitions and user adoption.
Technology Stack Optimization (SFDC & NetSuite):
Analyze and optimize business processes related to the Q2C cycle by leveraging Salesforce and NetSuite systems.Collaborate with IT, operations, and sales teams to streamline workflows and integrations, enhancing system performance and user experience.Identify and implement enhancements to support scaling of the operations and sales functions.
Operational & Sales Enablement:
Partner with the operations and sales teams to identify gaps in processes and implement solutions to improve efficiency and productivity.Provide training and support to teams on new features, system changes, and product updates.Develop reports, and documentation to support decision-making and continuous improvement in the Q2C process.
Cross-functional Collaboration:
Work closely with the Q2C, IT, Product, Pricing and Packging and Finance teams to ensure that business requirements are clearly understood and delivered through the technology stack.Collaborate with the product management team to ensure that system updates align with product launches and changes.
Continuous Improvement:
Proactively identify opportunities for process improvement and operational efficiency in the Q2C lifecycle.Use data-driven insights to recommend and implement best practices that align with business goals.
We’re looking for a teammate with:
Bachelor's degree in Business Administration, Information Systems, or a related field.3-5 years of experience in business process analysis, preferably in an environment utilizing SFDC and NetSuite.Strong experience in change management within technology systems and operational processes.Familiarity with Q2C processes, including quoting, order management, billing, and renewals.Excellent communication skills with the ability to present complex information in a clear and concise manner.Strong problem-solving skills, with a proven ability to analyze workflows and system integrations.Experience working cross-functionally in a collaborative team environment.
Preferred Skills:
Certifications in Salesforce and/or NetSuite are a plus.Experience working in a SaaS environment or with subscription-based business models.Familiarity with ERP and CRM integration best practices.
Location/Mobility
King of Prussia, PA
Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!
More about Qlik and who we are:
Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
Genuine career progression pathways and mentoring programsCulture of innovation, technology, collaboration, and opennessFlexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
The anticipated base salary range for this role is $85,000 - $95,000 per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package.
Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.
Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.
If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.