We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Austin, Texas. This is a hybrid role that has a requirement of working at least three days a week in the office.

This opportunity will open the doors to a career with one of the leading global insurance brokerage and risk management firms during an exciting time of expansion and transformation.

We will count on you to:

Effectively manage relationships with partnering departments and client-facing leaders/colleagues, to resolve discrepancies or escalations.

Ensure revenue compliance to the compensation terms, corporate policies, client service agreements, and invoicing procedures.

Work directly with our client support team and utilize proprietary billing systems to provide timely and accurate invoices.

Meet individual productivity, accuracy, and timeliness metrics.

Collaborate on process improvement strategies as well as participate in meetings and engagement activities.

Remain current by understanding and following all Marsh compliance, professional and transparency standards.

What you need to have:

1+ year of customer service experience

Intermediate MS Office proficiency; knowledge of basic Excel formulas, pivot tables, and Outlook organization

Strong communication skills, ability to multi-task in a fast-paced environment, and attention to detail

What makes you stand out:

Insurance or financial services background

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.