Job Summary:

 

Responsible for assisting the Operations Manager in providing leadership within the Ride Operations department, to ensure delivery of a world class entertainment experience to our guests through friendly, clean, fast, and safe service.

           

Job Duties: Monitors the day-to-day operation of the Rides department; ensuring departmental and park goals are achieved Provides supervision, training, development, and evaluation for seasonal supervisors and teams Ensures teams are proactively guest friendly and that guest first standards are followed and enforced Handles guest concerns and responds to guest comments Motivates teams to provide fast service; striving to consistently and safely achieve maximum hourly throughput Ensures compliance with safety standards Ensures all training requirements and testing procedures are adhered to as set forth by Six Flags policies and procedures Maintains and updates ride standard operating procedures and training materials Responds to and oversees the coordination of ride shutdowns; serving as a liaison between Operations and Maintenance and between Six Flags and our guests Works closely with Maintenance to minimize ride downtime and maximize safety and rider throughput on all rides Oversees staffing, training and operation of Operations Dispatch Assists with budget preparation, monitoring, and forecasting Personally provides friendly, clean, fast, and safe service for park guests Serves as department / division MOD as assigned Performs all other tasks and duties as assigned

 

Minimum Qualifications:

Minimum two to three years supervisory experience – preferably Operations related Excellent administrative skills, including organization, budget control, and time management Strong communication skills, computer proficiency, and creative thinker Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner Excellent motivational, leadership, and team-building skills Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed Must be able to report to duty as needed, with limited notice during situations such as inclement weather preparation and recovery Ability to stand for extended periods of time, walk the park on a continual basis, and work outside in varying weather conditions Valid NYS driver’s license with a clear driving record Ability to operate a variety of equipment (company vehicles, cleaning equipment, etc.) High School diploma required and some college preferred

 

 

 

EQUAL OPPORTUNITY EMPLOYER