Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Fraud Risk Product Manager in Risk Management, you will shape the technology solutions that drive our strategic fraud risk initiatives.  Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience. 

Within the Data Strategy and Central Services Area Product,  you will be supporting the Consumer and Community Banking (CCB) Fraud Risk Center of Excellence and Chief Risk Officers across lines of business. Fraud Risk Product is on a journey to centralize key cross functional and cross channel data, with a vision of shared central services and intelligence to identify fraud faster and stay one step ahead of the bad actors.

While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork and leadership.  You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorgan Chase.
 

Job Responsibilities

Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners  Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios. Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria. 

Required qualifications, capabilities, and skills 

Minimum of 8+ years of experience in project management in financial services Well versed with Agile methodology and experience in driving projects under this framework. Ability to multi-task and manage and deliver competing priorities  Self-motivated, tenacious with excellent time management/prioritization skills  Strong, clear, and concise written and verbal communications with ability to edit and prepare executive level communications with fast moving pieces of information  Adept at working in matrix organization and dynamic high performance teams  Strong inter-personal skills to instill confidence and trust 

Preferred qualifications, capabilities, and skills

 Bachelor's degree preferred  Preferred experience with using workflow tools, SharePoint, Jira, and Tableau  Preferred Certification for Project Management  Experience in fraud risk a plus  Experience working with globally distributed scrum teams a plus