Are you a college student looking for a rewarding internship that could lead to full-time employment after graduation? Enterprise Fleet Management, a business line of Enterprise Mobility, has an exciting opportunity in our Risk Management Department!
Our ideal candidate is a professional, self-motivated team player, who enjoys customer service in a fast-paced environment, and is eager to learn more about the many avenues of Risk Management. This exciting opportunity works Monday-Friday (40 hours per week) from May-August 2025.
Company Overview
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 725,000 vehicles and growing at almost 7 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.
Our Risk Management team has four core areas in which interns may assist our clients: Program Recovery/Total Loss, Claims Support, Repair, and Compliance. Each of these roles play in intricate part in assisting our clients on both the front end of accidents and partnering with vendors and dealers to get our clients back on the road. This internship will help foster strong customer service skills as well as learning to negotiate and build relationships with key business stakeholders.
The core office hours are 8am to 5pm and the internship work schedule would be set during these hours. The compensation for this position is $16.00/hr. Upon graduation, Enterprise Fleet Management has tremendous opportunities in Risk Management and at our operational center.
This position will be a hybrid role working 1-2 days a week in our office located at 2281 Ball Dr. St. Louis, MO 63146
Responsibilities Process incoming and outgoing risk related documents for department, vendors and customersCommunicate professionally with internal teams, customers, and managementOrganize claim and compliance documents for completion and appropriate filingCoordinate, complete and monitor claim and repair follow-upsAdminister glass repair or replacement orders for all leased or program vehiclesAuthorize and monitor replacement rentals for customersGreet incoming customers and vendors and participate as needed in set meetingsReport loss notices timely to the correct insurance or third party administratorsPeriodically manage and redirect incoming client calls through Risk Management Support LineMonitor and troubleshoot as needed other assigned administrative tasksEqual Opportunity Employer/Disability/Veterans
Qualifications
Minimum Requirements:
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust have a permanent residence in Missouri or Illinois within 1 hour of our office located at 2281 Ball Dr. St. Louis, MO 63146Must be 18 years of age or older3 months of administrative experience6 months of customer service experienceCurrently a Sophomore or above, enrolled full-time in college or university for the Fall 2025 semester Available Monday through Friday 40 hours per week May - August 2025Ability to work a flex schedule consisting of in office and at home as neededAbility to accept $16.00 per hourProficient with standard PC technologies and software including Microsoft OfficeMust be able to meet all Work From Home (WFH) requirements
Work from Home (WFH) Requirements:
Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)
Qualified candidates must also possess the following competencies:
ExecutingCustomer ServiceDetail-OrientedAnalyzingCommunicationFlexibility