Risk Manager – Full Time

Are you looking for a rewarding career? We’re looking for qualified Risk Manager like you to join our Texas Health family.

·       Work location: Texas Health Plano

·       Work environment: Risk Management

·       Work hours: Full Time, 40 Hours, Monday – Friday, Days

Risk Management Department highlights:

·       Dynamic team who work independently and collaboratively

·       Press Ganey High Reliability approach to Patient Safety and Risk Management

·       Work closely with hospital managers, executive team, and peers across the system

·       Opportunity for educational and career growth

Position Qualifications

• Bachelor’s Degree in Nursing or related healthcare field required
• 3 years clinical experience required

• 3 years risk management, quality management, legal or patient safety preferred

•  Other appropriate clinical licensure for discipline upon hire required

•  CPHR – Certified Professional in Healthcare Risk Management upon hire preferred

•  Ability to analyze, interpret and manage information

Position Responsibilities Texas Health Plano’s Risk Managers are responsible for utilizing the reliability learning tool and recognize and address patient safety/risk exposures affecting the quality of care and outcomes.

In addition to the required qualifications, a successful Risk Manager will

• Utilizes the reliability learning tool (including actual events, near misses, and general safety concerns) and recognizes and addresses patient safety/risk exposures affecting the quality of care and outcomes. Makes medical staff quality review referrals as appropriate. Utilizes statistical and other methods to aggregate, analyze and prepare data reports for presentation
• Facilitates the Risk Management Program including identification, analysis, planning and implementation focusing on events which resulted or could have resulted in adverse risk or a compromise to patient or environmental safety. Actively engages in the Patient Safety Program developing effective medical error reduction strategies and tools. Works in collaboration with hospital departments and committees to implement identified needs for improvement. Serves as risk management representative for committees within the Continuous Quality/Patient Safety and Risk Management programs.

• Participates in THR claims management process by investigating and identifying events that may lead to potentially compensable events, claims, or lawsuits. Provides THR Litigation with information necessary to make claims determination and assess liability. Assists outside attorneys in defense of lawsuits against the hospital.
• Coordinates and facilitates activities of the Risk Management Committee. Responsible for identification and analysis of possible cases, summary preparation and presentation at committee. Serves as liaison between medical staff leaders and risk management department.

• Responsible for facilitating closure, when possible, to patient/visitor/family/physician complaints of a clinical nature (or other) as appropriate. Skillful in negotiations to achieve desired results by conflict resolution as necessary.
• Provides advice and mentoring to hospital directors and staff in effective patient safety and risk management activities including reliability learning management, plans of action, policy and procedure development, regulatory compliance, risk management reporting, and patient safety standards. Conducts and coordinates risk audits/surveys on a routine basis. Provides risk management/patient safety education to new employees and others as required.
• Review unusual or sentinel events identified by risk identification system. Collect documents and provide summaries on risk management cases which include lawsuits, potential compensable events, claims and investigations. Conducts Root Cause Analysis/Failure Mode Analysis in order to provide opportunities for improvement and meet regulatory requirements.

Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. We’re a 386-bed, full-service hospital serving North Texas with incredible care and amazing people. We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women’s services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we’re a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program. 

Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents. You belong here.

Here are a few of our recent awards:

·       2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

·       Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

·       “America’s Best Employers for Diversity” list by Forbes

·       A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Texas Health Plano Risk Manager:

·       Gain a sense of accomplishment by contributing in a teamwork environment

·       Positively impact patients’ quality of life

·       Receive excellent mentorship, comprehensive training and dedicated clinical leadership resources

·       Enjoy opportunities for growth

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.