Description As the First Line Risk Senior Manager, you will represent the First Line Unit in support of the Commercial Cards and Trade Finance businesses within Commercial Banking. You will identify and mitigate potential risks through active engagement and partnerships with your respective business partners to drive meaningful reductions in risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds. This role will be responsible for: + Proactively reviewing, analyzing, and identifying emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate. + Work with the Senior Director/Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. + Lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. + Work closely with Independent Risk Management partners to ensure your risk inventory is up to date and in compliance with all applicable operational regulatory requirements. + Play a key role in determining how regulatory matters are handled. + Also work with the First Line Control Testing team to initiate investigations into control failures and related issues. Qualifications: + 6-8 years experience in Risk Management, Audit, or Compliance. + Experience implementing and supporting enterprise wide Risk programs + Experience with Governance, Risk Management, and Compliance (GRC) platforms + Extensive experience managing risk governance of projects including planning, implementation, and reporting + Knowledge and understanding of regulatory and legislative guidelines, particularly for treasury and cash management products + Demonstrated interpersonal relationship building, internal customer focus and team facilitation skills + Proven leadership skills + Ability to work with a minimum of supervision in a fast-paced environment with competing priorities + Excellent communications skills, both written and verbal + Current Commercial Card and Trade Finance industry experience preferred Education: + Bachelor’s degree Required Hours & Work Schedule: Hybrid - 3 days in the office, 2 working from home; + Hours per Week: 40 + Work Schedule: Monday- Friday + Office Location: Johnston, RI, Westwood or Boston MA, Shelton CT #LI-CITIZENS2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.